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For Companies At a Glance
- Tasks: Diagnose and repair HVAC systems while providing excellent customer service.
- Company: Join Sears Home Services, a leader in home repair with over 60 years of experience.
- Benefits: Enjoy competitive pay, comprehensive benefits, flexible schedules, and performance bonuses.
- Why this job: Be the hero for homeowners, solving problems and making their lives easier every day.
- Qualifications: High school diploma, EPA certification, and mechanical knowledge required.
- Other info: Receive expert training, mentoring, and opportunities for career advancement.
Why an HVAC Repair Technician career might be right for you:
- You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions.
- You like fixing things - Getting things working again is a satisfying outcome. You did that!
- You like helping others - You're the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
- You like to be on the move - You're not stuck at a desk all day - you are welcomed into customers' homes.
Why a career with Sears Home Services is right for you:
- Great hourly rates - $19 - $22 / hour base rate salary, depending on experience.
- Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
- 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%.
- More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Flexible schedules - Sears techs are NOT on call.
- Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
- Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills.
- Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
- Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Job responsibilities:
- Repair appliances with high levels of quality and efficiency.
- Deliver delightful customer experience that exceed expectations consistently.
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
- Keep company truck well-maintained & organized, and help manage parts efficiently.
Requirements:
- High school diploma or general education degree.
- EPA Type II or EPA Universal.
- Mechanical knowledge, including use of testing & repair tools.
- Can follow directions and processes for quality workmanship.
- Can use smartphone, including use for part ordering.
- Background & drug screen.
- Valid driver's license for the state in which you work.
Service Technician II, HVAC Break / Fix employer: Transformco
Contact Detail:
Transformco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician II, HVAC Break / Fix
✨Tip Number 1
Familiarise yourself with HVAC systems and common issues. Understanding the typical problems that homeowners face will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current HVAC technicians or join local trade groups. Engaging with professionals in the field can provide insights into the job and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills during the interview. Think of specific examples where you've successfully diagnosed and fixed issues, as this is a key aspect of the role.
✨Tip Number 4
Show enthusiasm for customer service. Since you'll be interacting with homeowners, demonstrating your commitment to providing excellent service can set you apart from other candidates.
We think you need these skills to ace Service Technician II, HVAC Break / Fix
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HVAC repair and any mechanical knowledge you possess. Include specific examples of past repairs you've successfully completed to demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your enjoyment of hands-on work. Mention how your skills align with the responsibilities listed in the job description, such as delivering excellent customer service and maintaining equipment.
Highlight Certifications: If you have any relevant certifications, such as EPA Type II or Universal, make sure to prominently display these in your application. This will show that you meet the necessary qualifications and are committed to your profession.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the service industry.
How to prepare for a job interview at Transformco
✨Show Your Problem-Solving Skills
Since the role involves diagnosing and fixing various HVAC issues, be prepared to discuss specific examples of how you've solved problems in the past. Highlight your analytical thinking and troubleshooting abilities.
✨Demonstrate Your Customer Service Mindset
As a Service Technician, you'll be interacting with homeowners regularly. Share experiences where you went above and beyond to help customers, showcasing your commitment to providing excellent service.
✨Highlight Your Technical Knowledge
Make sure to mention any relevant certifications, such as EPA Type II or Universal, and your mechanical knowledge. Discuss your familiarity with tools and technology, especially if you've used mobile apps for work.
✨Express Your Willingness to Learn
Sears offers extensive training and career advancement opportunities. Show enthusiasm for learning new skills and adapting to new technologies, which will demonstrate your long-term commitment to the role.
