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For Companies At a Glance
- Tasks: Provide 2nd line IT support and troubleshoot issues for clients.
- Company: Join a successful and growing company in the tech industry.
- Benefits: Enjoy a hybrid work model and competitive salary up to £30,000.
- Why this job: Be part of a dynamic team and enhance your tech skills in a supportive environment.
- Qualifications: Experience in 2nd line support, Microsoft 365, and Azure AD is essential.
- Other info: Earn up to £500 for successful referrals!
The predicted salary is between 24000 - 36000 £ per year.
A very successful and growing client of ours is looking for a 2nd Line Support Engineer to join their team in Oldham. This is a hybrid position.
Required Skills/Experience of the 2nd Line Support Engineer:
- Proven experience in 2nd line IT support roles, ideally within an MSP or similar environment
- Strong knowledge of Microsoft 365
- Proficiency with Windows Server and Active Directory, including Group Policy
- Experience with Azure AD integration and Intune device management
- Knowledge of virtualization platforms (Azure Virtual Desktop, etc)
The successful 2nd Line Support Engineer will be paid up to £30,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful referrals.
Contact Detail:
Alpha Associates Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365 and Azure AD. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of the company, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved technical issues. Being able to articulate your problem-solving process will demonstrate your capability and experience in a 2nd line support role.
✨Tip Number 4
Stay updated on the latest trends and updates in IT support, particularly around Microsoft technologies and virtualisation platforms. Showing that you're proactive about learning can impress potential employers.
We think you need these skills to ace 2nd Line Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd line IT support, especially within an MSP environment. Include specific examples of your work with Microsoft 365, Windows Server, Active Directory, and any relevant virtualization platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your understanding of the role. Mention your proficiency with Azure AD integration and Intune device management, and explain how your skills align with the company's needs.
Highlight Relevant Certifications: If you have any certifications related to Microsoft technologies or IT support, be sure to include them in your application. This can set you apart from other candidates and demonstrate your commitment to professional development.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Alpha Associates Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Windows Server, and Active Directory. Highlight specific scenarios where you've successfully resolved issues using these technologies.
✨Demonstrate Your MSP Experience
If you have worked in an MSP environment, share examples of how you managed multiple clients and prioritised tasks. This will show your ability to thrive in a fast-paced setting.
✨Familiarise Yourself with Azure Technologies
Brush up on Azure AD integration and Intune device management. Be ready to explain how you've used these tools in past roles or how you would approach them in this position.
✨Prepare Questions for the Interviewers
Think of insightful questions about the company's culture, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
