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- Tasks: Join our vibrant team to ensure guests enjoy immaculate rooms and exceptional hospitality.
- Company: Be part of a dynamic hotel environment focused on guest satisfaction and teamwork.
- Benefits: Enjoy competitive pay, flexible wage access, generous leave, and employee discounts.
- Why this job: This role offers career growth, a supportive culture, and the chance to make guests smile.
- Qualifications: A keen eye for detail, strong communication skills, and a passion for high standards are essential.
- Other info: Opportunities for apprenticeships and bespoke training programmes available.
The predicted salary is between 20000 - 30000 £ per year.
We are looking for a detail orientated and passionate Housekeeper to join our Housekeeping team. As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Who are we looking for? The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets. You’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.
If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.
Your day to day as a Housekeeper includes:
- Providing the highest level of hospitality
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Cleaning of bedrooms to required standards within a set time frame
- Ensuring hotel procedures are followed at all times
Housekeeper employer: Middletons
Contact Detail:
Middletons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and procedures commonly used in the hospitality industry. This knowledge will help you demonstrate your understanding of what it takes to maintain immaculate rooms during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work under pressure by sharing examples from previous roles where you successfully managed tight deadlines or unexpected challenges. This will highlight your calmness and efficiency, which are crucial for a Housekeeper.
✨Tip Number 3
Prepare to discuss your communication skills and how you interact with both guests and team members. Being able to convey warmth and professionalism is key, so think of specific instances where you've excelled in this area.
✨Tip Number 4
Research our company culture and values to align your responses with what we stand for. Understanding our commitment to guest experience and teamwork will help you articulate why you're a great fit for our Housekeeping team.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to meet targets, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high standards of hospitality. Mention specific examples of how you've handled guest comments or issues in the past.
Highlight Communication Skills: In your application, stress your communication skills. Provide examples of how you have effectively interacted with team members and guests, demonstrating your warm and courteous manner.
Showcase Problem-Solving Abilities: Include instances where you've successfully managed unexpected challenges in previous roles. This will demonstrate your ability to remain calm under pressure, which is crucial for a Housekeeper.
How to prepare for a job interview at Middletons
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight specific examples from your past experiences where your keen eye for detail made a difference in your work. This will demonstrate your suitability for the role.
✨Communicate Warmly
Since great communication skills are essential, practice how you introduce yourself and respond to questions. Use a friendly tone and maintain eye contact to convey warmth and approachability, which are key traits for interacting with guests.
✨Prepare for Pressure Scenarios
Be ready to discuss how you handle pressure and unexpected challenges. Think of a time when you had to react quickly to a situation and explain how you managed it effectively. This will show that you can remain calm and composed in a busy environment.
✨Express Your Passion for Hospitality
Make sure to convey your enthusiasm for providing high standards of service. Share what motivates you to work in hospitality and how you strive to create memorable experiences for guests. This passion can set you apart from other candidates.
