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For Companies At a Glance
- Tasks: Manage international claims and liaise with brokers and experts daily.
- Company: Join Rokstone, a leading MGA redefining insurance with innovation at its core.
- Benefits: Enjoy a flexible benefits package tailored to your unique goals and ambitions.
- Why this job: Grow your career in a dynamic team that values collaboration and continuous improvement.
- Qualifications: Experience in international claims adjusting is preferred; strong communication skills are essential.
- Other info: We promote inclusivity and offer a hybrid work model for flexibility.
The predicted salary is between 36000 - 60000 £ per year.
Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder. With innovation at our core, we offer brokers specialised (re)insurance solutions. At the heart of Aventum are our people. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives our innovation, and continuous improvement keeps us ahead in a rapidly evolving industry.
We believe that investing in our people is investing in our future. By empowering people across the Group to develop their careers, advance within the Group, and embrace new challenges, we build an environment where growth and learning never stop. Our competitive benefits package reflects this, allowing employees to tailor their benefits to meet their individual needs.
Role Summary
You will be accountable for looking after our claims across multiple classes of business and handling claims internationally. If you have some claims experience and are seeking a new challenge, this would be an excellent role for you to grow and develop.
Role Accountabilities
- Handling a portfolio of international Claims within authority.
- Dealing with referrals on claims within the authority.
- Liaising with capacity providers and updating them on claims developments, as well as assisting in the preparation and delivery of the monthly claims report.
- Liaising with the Outwards Reinsurance team to ensure they are aware of developments on significant claims that may impact reinsurances.
- Building and maintaining the company's profile with Claims Brokers and key external experts.
- Preparing and/or reviewing the initial setup of claims entries.
- Assisting the claims team with the preparation and analysis of MI.
- Assisting the Head of Claims in monitoring the performance of the claims management outsourcing service provider.
- Regular contact with brokers, actuaries, and senior claims specialists.
- Any additional duties as assigned.
Role Requirements
- International London Market Claims Adjusting experience.
- Experience in Accident & Health and/or Marine, Aviation and Construction Claims (preferred).
Skills and Abilities
- Excellent relationship-building and communication, both oral and written.
- Must be able to self-lead and work effectively both independently and with a team.
We are an equal-opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.
FCA Conduct Rules
- You must act with integrity.
- You must act with due skill, care and diligence.
- You must be open and cooperative with the FCA, the PRA and other regulators.
- You must pay due regard to the interests of customers and treat them fairly.
- You must observe proper standards of market conduct.
- You must act to deliver good outcomes for retail customers.
Technical Claims Assistant employer: Rokstone Underwriting
Contact Detail:
Rokstone Underwriting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Claims Assistant
✨Tip Number 1
Familiarise yourself with the specific types of claims Rokstone handles, particularly in Accident & Health, Marine, Aviation, and Construction. Understanding these areas will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the London Market, especially those involved in claims adjusting. Attend industry events or join online forums to build relationships that could lead to referrals or insider information about the role.
✨Tip Number 3
Demonstrate your ability to work collaboratively by sharing examples of past experiences where you successfully liaised with brokers or external experts. This will show that you can thrive in a team-focused environment like Rokstone.
✨Tip Number 4
Research Rokstone's recent developments and innovations in the insurance sector. Being knowledgeable about their initiatives will allow you to engage in meaningful conversations during interviews and showcase your genuine interest in the company.
We think you need these skills to ace Technical Claims Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Technical Claims Assistant position. Tailor your application to highlight relevant experience in claims handling, especially in international markets.
Highlight Relevant Experience: Emphasise any previous claims experience you have, particularly in Accident & Health, Marine, Aviation, or Construction claims. Use specific examples to demonstrate your skills in relationship-building and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Rokstone's commitment to innovation and collaboration, and express your eagerness to contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at Rokstone Underwriting
✨Showcase Your Claims Experience
Make sure to highlight any relevant claims experience you have, especially in international markets. Be prepared to discuss specific cases you've handled and the outcomes, as this will demonstrate your capability and understanding of the role.
✨Emphasise Communication Skills
Since the role requires excellent relationship-building and communication skills, be ready to provide examples of how you've effectively communicated with brokers, clients, or team members in past roles. This will show that you can thrive in a collaborative environment.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss situations where you've had to think on your feet or resolve complex issues. This is particularly important in claims handling, where quick and effective decision-making is crucial.
✨Research Rokstone and Its Values
Familiarise yourself with Rokstone's mission and values, especially their commitment to innovation and collaboration. Being able to align your personal values with those of the company can make a strong impression during the interview.
