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- Tasks: Assist in managing a travel branch, coaching your team and maximising sales.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a strong focus on work-life balance.
- Why this job: Be part of a supportive culture that values innovation, personal growth, and a passion for travel.
- Qualifications: Minimum 2 years as a Travel Consultant with proven sales experience and strong leadership skills.
- Other info: Opportunities for educational trips and a personalised rewards programme to celebrate your achievements.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?
Competitive Salary & Unlimited Bonus Potential
Full Time
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Assistant Manager?
- You’ve got a minimum of 2 years’ experience as a Travel Consultant with a proven sales record.
- You’re a problem-solving leader with the ability and experience to coach, develop and motivate a team to maximise job satisfaction and performance.
- You have a customer focused approach to work towards and achieve individual and team sales targets.
- You’re an enthusiastic and positive team player with a commitment to contribute to the growth of the business as well as the colleagues in your team.
- You live and breathe travel & tourism and so you have exceptional product knowledge.
- Your organisational and time-management skills help you always stay on top of your tasks.
So, what does an Assistant Manager at Hays Travel do in a day?
Assistant Managers are integral to the effective day-to-day running of our branches. You will assist the branch manager in maximising sales and ensuring the profitability of the branch. Career development is key - you will assist in supervising and coaching your team. You will represent the branch in promotional events to increase the exposure; and use social media to promote offers, generate customer engagement and sales leads. You will lead your team by example and set standards by achieving your own sales targets and learning & development objectives. You, along with your branch manager, will ensure your team is motivated and effective so that the branch can benefit from the productivity.
Why should you really work for Hays Travel?
There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend scheme.
- Smile Rewards - A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Broadstone
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your work and leadership style.
✨Tip Number 2
Showcase your passion for travel by discussing recent trips or experiences that have shaped your product knowledge. This will help you connect with the company's ethos and highlight your enthusiasm.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully coached and motivated a team in the past. This will illustrate your leadership skills and ability to drive performance.
✨Tip Number 4
Engage with Hays Travel on social media. By liking, sharing, or commenting on their posts, you can demonstrate your interest in the company and stay updated on their latest news and promotions.
We think you need these skills to ace Assistant Manager - Broadstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, focusing on your sales record and any leadership roles you've held. Use specific examples to demonstrate how you've motivated and developed a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and tourism. Mention how your values align with Hays Travel's SMILE values and provide examples of how you've contributed to team success in previous roles.
Showcase Your Problem-Solving Skills: During the application process, emphasise your problem-solving abilities. Provide examples of challenges you've faced in previous positions and how you successfully resolved them, particularly in a team setting.
Highlight Customer Focus: Demonstrate your customer-focused approach by sharing specific instances where you've gone above and beyond to meet customer needs or achieve sales targets. This will show that you understand the importance of customer satisfaction in the travel industry.
How to prepare for a job interview at Hays Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel and tourism during the interview. Share personal experiences or destinations that have inspired you, as this aligns with the company's values and shows your genuine interest in the industry.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or motivated colleagues in previous roles. Highlight your problem-solving abilities and how you've coached others to achieve their sales targets, as this is crucial for the Assistant Manager position.
✨Emphasise Customer Focus
Be ready to discuss how you've prioritised customer satisfaction in your past roles. Provide specific instances where you went above and beyond to meet customer needs, as this will resonate with Hays Travel's commitment to excellent service.
✨Highlight Organisational Skills
Discuss your time-management strategies and how you stay organised in a fast-paced environment. Mention any tools or methods you use to keep track of tasks and ensure that you and your team meet deadlines effectively.
