At a Glance
- Tasks: Lead creative CRM campaigns targeting new and lapsed customers.
- Company: Join a fast-growing luxury gifting business making waves in the market.
- Benefits: Enjoy a competitive salary of £40,000-£45,000 with hybrid work options.
- Why this job: Be part of a dynamic team driving personalisation and customer engagement.
- Qualifications: Experience in CRM and familiarity with Email Service Providers is essential.
- Other info: Apply by sending your CV to Adam Osborne at Harnham.
The predicted salary is between 40000 - 45000 £ per year.
A fast-growing business in the luxury gifting space is seeking a CRM Manager to join them and lead on their CRM strategy!
As the CRM Manager, you will work on the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering you the chance to be creative and drive greater personalisation.
Your Skills and Experience:
- Experience in the CRM space, ideally with Email Service Provider (ESP) experience.
The Benefits:
- £40,000-£45,000
How to Apply:
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
Customer Relationship Management Manager employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Manager
✨Tip Number 1
Familiarise yourself with the latest CRM tools and technologies, especially those mentioned in the job description like IBM and Adobe Analytics. Being well-versed in these platforms will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Showcase your creativity by preparing a few ideas for potential CRM campaigns that could benefit the company. This proactive approach can set you apart from other candidates and show that you're already thinking about how to add value.
✨Tip Number 3
Network with professionals in the luxury gifting space or those who have experience in CRM roles. Engaging with industry peers can provide valuable insights and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare to discuss your experience with A/B testing and personalisation strategies during the interview. Highlight specific examples where you've successfully implemented these techniques, as they are crucial for the role and will demonstrate your expertise.
We think you need these skills to ace Customer Relationship Management Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM, particularly with Email Service Providers. Use specific examples of campaigns you've managed and the results achieved to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury gifting space and your understanding of customer relationship management. Mention how your creativity can drive personalisation in campaigns.
Highlight Relevant Skills: In your application, emphasise your familiarity with tools like Google Analytics and A/B testing methodologies. This will show that you have the technical skills needed for the role.
Follow Application Instructions: Ensure you send your application via the specified method, which is through the Apply link on the page. Double-check that all documents are attached and formatted correctly before submitting.
How to prepare for a job interview at Harnham
✨Showcase Your CRM Expertise
Make sure to highlight your experience in the CRM space, especially any work you've done with Email Service Providers. Be prepared to discuss specific campaigns you've managed and the results they achieved.
✨Demonstrate Creativity
Since the role involves driving greater personalisation, come prepared with examples of how you've used creative strategies in past campaigns. Think about how you can tailor messaging to different customer segments.
✨Familiarise Yourself with Key Tools
Brush up on the tools mentioned in the job description, such as Google Analytics and Adobe Analytics. Being able to discuss how you've used these tools to track and optimise campaigns will impress your interviewers.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical scenarios related to customer engagement and retention. Practice articulating your thought process and the steps you would take to address these challenges.