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- Tasks: Lead a dynamic team, ensuring excellent service and food quality.
- Company: Join Haven, where we serve popular takeaways at the seaside!
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Why this job: Be part of an energetic team and make a real impact on guest experiences.
- Qualifications: Previous leadership experience in fast food is a plus, but training is provided.
- Other info: Flexible hours available; we welcome applicants from all backgrounds!
The predicted salary is between 22000 - 28000 £ per year.
Join our One Great Team here at Haven as a Fast-Food Shift Leader. Who can resist a great takeaway? At Haven, we’ve brought some favourites to the seaside, including Burger King, Papa John’s, Slim Chickens, and Chopstix Noodle Bars!
In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality food standards. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
- Experience as a Shift Leader, Team Leader or Supervisor in a fast-food or quick-service restaurant is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Fast Food Shift Leader employer: Bourne Leisure Ltd
Contact Detail:
Bourne Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fast Food Shift Leader
✨Tip Number 1
Familiarise yourself with the specific fast-food brands we operate, like Burger King and Papa John's. Understanding their menus and customer service expectations can give you an edge during the interview.
✨Tip Number 2
Highlight any previous experience in leadership roles, even if not in fast food. Emphasising your ability to motivate and manage a team will resonate well with us.
✨Tip Number 3
Prepare to discuss how you handle customer complaints and ensure high-quality service. We value candidates who can demonstrate problem-solving skills and a commitment to guest satisfaction.
✨Tip Number 4
Be ready to showcase your flexibility regarding working hours. Since the role requires weekend and holiday shifts, expressing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Fast Food Shift Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fast-Food Shift Leader. Familiarise yourself with the key tasks such as leading a team, ensuring food quality, and providing excellent guest service.
Tailor Your CV: Highlight any relevant experience in fast-food or quick-service restaurants. Emphasise your leadership skills and any previous roles where you motivated a team or handled customer service effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams or improved service in past positions to demonstrate your suitability.
Prepare for the Interview: If shortlisted, be ready for both an interview and a skills test. Think about potential questions related to leadership, customer service, and food safety, and prepare your answers in advance.
How to prepare for a job interview at Bourne Leisure Ltd
✨Show Your Leadership Skills
As a Fast-Food Shift Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated a team or handled challenges in previous roles. This will show that you can inspire others and maintain a positive work environment.
✨Know the Menu Inside Out
Familiarise yourself with the menu items and their preparation standards. Being knowledgeable about the food offerings will not only impress your interviewers but also show your commitment to providing high-quality service and guest experiences.
✨Emphasise Customer Service Experience
Highlight any past experience in customer service, especially in fast-paced environments. Discuss how you've dealt with complaints or special requests, as this role requires excellent guest service skills to ensure satisfaction.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Prepare to discuss how you would handle specific situations, such as managing a busy shift or resolving a conflict among team members. This will demonstrate your problem-solving skills and ability to think on your feet.
