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- Tasks: Ensure safety and enjoyment for all users while performing cleaning and pool testing duties.
- Company: Join Fusion Lifestyle, a leading operator in the leisure industry dedicated to community engagement.
- Benefits: Enjoy flexible hours with a casual, zero-hour contract and gain valuable experience in customer service.
- Why this job: Be part of a dynamic team making a positive impact on your community while developing your career in leisure.
- Qualifications: Strong swimmer with a UK lifeguard qualification and excellent customer service skills required.
- Other info: Flexible shifts may include weekends and bank holidays; a can-do attitude is essential.
The role of a Casual Lifeguard: Fusion Lifestyle's Casual Lifeguards (Recreation Assistants) work on a casual, zero-hour basis, ensuring a safe and enjoyable customer experience for all users of the Centre’s facilities. They also perform other duties such as cleaning assigned areas, setting-up and breaking-down various activities and events, and conducting pool testing according to procedures.
Our Lifeguards / Recreation Assistants also actively engage with members of the public in their use of the facilities, encouraging repeat bookings, dealing with any customer queries and delivering a high level of customer service at all times. As a Casual Lifeguard, you will benefit from the flexibility of working a casual, zero-hour contract, as well as the satisfaction of knowing that you are employed by one of the leisure industry’s leading operators. Your hours of work will vary according to the needs of the business. You’ll be required to work any of a number of shift patterns, which could include weekends, early mornings / later evenings and bank holidays; so you’ll need to be flexible and approachable, with a real “can-do”, team-player attitude!
What we are looking for:
- A UK recognised pool lifeguard qualification
- Understanding of relevant health and safety legislation, and the ability to exercise these in the workplace
- Excellent communication skills, including the ability to appropriately correct behaviour of pool users; and the ability to quickly build trust and rapport with customers
- High standard of physical fitness
- Ability to deliver first class customer service to a diverse client base
- Ability to work flexibly to meet the needs of the customers and business
We are passionate about delivering the best customer service and getting your community active. Every Fusion team member plays their part, working within a diverse and dynamic team in a fast-paced environment. If you are looking to start or further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you!
Click on the link to apply.
Contact Detail:
Active Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard - Casual - Canterbury
✨Tip Number 1
Make sure to highlight your swimming skills and lifeguard qualifications during any conversations or networking opportunities. Being a strong swimmer is crucial for this role, so be prepared to discuss your experience in the water.
✨Tip Number 2
Engage with the local community by attending events or activities at the leisure centre where you want to work. This will not only show your enthusiasm for the role but also help you build rapport with potential colleagues and customers.
✨Tip Number 3
Demonstrate your customer service skills in real-life situations. Whether it's volunteering or working in a different customer-facing role, showcasing your ability to handle queries and provide excellent service will set you apart.
✨Tip Number 4
Be flexible and open to various shift patterns. Since the role requires adaptability, showing that you can work weekends, early mornings, and bank holidays will make you a more attractive candidate.
We think you need these skills to ace Lifeguard - Casual - Canterbury
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to emphasise your UK recognised pool lifeguard qualification in your CV and cover letter. This is a key requirement for the role, so it should be prominently featured.
Showcase Customer Service Skills: In your application, provide examples of your excellent customer service skills. Mention any previous experience where you successfully engaged with customers or resolved queries, as this is crucial for the role.
Demonstrate Flexibility: Since the position requires flexibility in working hours, mention your availability and willingness to work various shifts, including weekends and bank holidays. This shows that you are adaptable and ready to meet the needs of the business.
Express Your Passion: Convey your enthusiasm for working in the leisure industry and your commitment to delivering high-quality service. A genuine passion for community engagement can set your application apart from others.
How to prepare for a job interview at Active Life
✨Show Off Your Swimming Skills
As a lifeguard, being a strong swimmer is crucial. Be prepared to discuss your swimming experience and any relevant qualifications you hold. If possible, demonstrate your confidence in the water during the interview.
✨Highlight Customer Service Experience
Since the role involves engaging with the public, emphasise your customer service skills. Share specific examples of how you've handled customer queries or resolved issues in previous roles to showcase your ability to provide excellent service.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility in working hours and a team-player attitude. Be ready to discuss your availability and provide examples of how you've successfully worked in a team environment, especially under pressure.
✨Understand Health and Safety Protocols
Familiarise yourself with relevant health and safety legislation related to lifeguarding. During the interview, be prepared to discuss how you would apply these protocols in real-life scenarios to ensure the safety of all pool users.
