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- Tasks: Provide expert-level support for Microsoft Exchange and related technologies.
- Company: Join a dynamic team focused on secure systems and high-profile user communities.
- Benefits: Enjoy a competitive salary, bonus, and full benefits package.
- Why this job: Make a real impact in a collaborative environment while enhancing your IT skills.
- Qualifications: Strong understanding of Microsoft Exchange and related collaboration tools required.
- Other info: Permanent role with opportunities for specialist training and travel to London.
The predicted salary is between 46200 - 57600 £ per year.
We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and DV Clearance. Salary on offer is between £55K - £60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible.
Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community.
Responsibilities:
- As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies.
- You will assist a high-profile user community via an incident logging system and receive specialist training on legacy infrastructure.
Your Experience & Skills:
- Microsoft Exchange (2013 or later) – Strong understanding of Exchange architecture, services, and troubleshooting.
- Collaboration & Communication Tools – Experience with LCS, OCS, LYNC, and SharePoint (2003/2007/2010).
- SharePoint Expertise – Experience with SharePoint Designer, workflows, and web parts.
- Active Directory (AD) – Deep knowledge of forest/domain architecture, replication, and disaster recovery.
- Exchange Components – Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free/Busy, and clustering (CCR, SCC, SCR & LCR).
- Backup & Recovery – Experience with backup applications, Exchange database restoration, and high availability features.
- Security & Networking – Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware/RAID.
- Troubleshooting & Monitoring Tools – Proficiency in using Exchange Best Practice Analyzer, MPS Reports.
- ITIL Best Practices – Familiarity with ITIL methodologies for structured service management.
Please apply for immediate interview!
Exchange Support Engineer - DV/SC Clearance employer: The JM Longbridge Group
Contact Detail:
The JM Longbridge Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exchange Support Engineer - DV/SC Clearance
✨Tip Number 1
Make sure to highlight your experience with Microsoft Exchange and related technologies during any networking opportunities. Attend industry meetups or online forums where you can connect with professionals in the field, as this can lead to valuable referrals.
✨Tip Number 2
Familiarise yourself with the specific requirements for SC and DV Clearance. If you are eligible but do not currently hold the clearance, be prepared to discuss your background and how it aligns with the security requirements during interviews.
✨Tip Number 3
Engage with current employees at StudySmarter on platforms like LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process, as insider knowledge can give you a significant advantage.
✨Tip Number 4
Stay updated on the latest trends and updates in Microsoft Exchange and collaboration technologies. Being knowledgeable about recent developments can help you demonstrate your passion and commitment to the role during discussions with our hiring team.
We think you need these skills to ace Exchange Support Engineer - DV/SC Clearance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Exchange and related technologies. Emphasise your understanding of Exchange architecture, troubleshooting skills, and any relevant certifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and collaboration technologies. Mention specific experiences that demonstrate your ability to support high-profile user communities and your familiarity with ITIL best practices.
Highlight Relevant Experience: In your application, focus on your experience with Active Directory, SharePoint, and backup/recovery processes. Provide examples of how you've successfully managed similar responsibilities in previous roles.
Showcase Your Teamwork Skills: Since the role requires working in a team-oriented environment, include examples of successful collaborations in your past positions. Highlight how you contributed to team goals and supported colleagues.
How to prepare for a job interview at The JM Longbridge Group
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft Exchange and related technologies in detail. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your strong understanding of the Exchange architecture and troubleshooting skills.
✨Familiarise Yourself with ITIL Practices
Since the role requires familiarity with ITIL methodologies, brush up on these practices before the interview. Be ready to explain how you've applied ITIL principles in your previous roles, as this will show your commitment to structured service management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've successfully handled incidents or provided support to users, particularly in high-pressure situations. This will help illustrate your reliability and drive as an IT professional.
✨Demonstrate Team Collaboration Skills
As the role involves working in a team-oriented environment, be sure to highlight your collaboration skills. Share experiences where you've worked effectively within a team, especially in supporting a high-profile user community, to show that you're a good fit for their culture.
