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For Companies At a Glance
- Tasks: Be the go-to person for customer queries via phone and email.
- Company: Join a leading brand in innovative lighting solutions based in Lisbon.
- Benefits: Enjoy perks like accommodation, performance bonuses, and private medical insurance.
- Why this job: Work in a vibrant city with a focus on technology and sustainability.
- Qualifications: Must speak Polish fluently and have a B2 level in English.
- Other info: Relocation assistance provided, including help with social security and banking.
Are you passionate about new technologies? Do you like troubleshooting, support and problem solving? Don't miss this opportunity! Work for the world's number 1 in conventional lighting, LED and connected lighting in Lisbon, Portugal. This 100% carbon and innovative brand has more than 77 million connected lamps around the world. We want YOU to be part of this project and become an essential member.
Relocation package:
- Accommodation provided
- Assistance in obtaining your Portuguese social security number and opening a bank account.
In addition to all this, you will receive:
- Performance bonuses
- Meal allowance (Food card)
- Full-time contract (40 hours per week / 8 hours per day / 2 days off)
- Ongoing training provided by the company
- Private medical insurance
- 22 days of paid vacation + public holidays
- Career evolution
- Many other advantages
What will be asked to do?
- You will be the first point of contact for customers and will be asked to their queries by phone and/or email.
- Identify customer needs.
Am I eligible?
- Hold a European passport or identity card
- Native Polish/C2 level (spoken and written)
- The training will be given in English; you must have a minimum B2 level in English.
- Have the ability to multi-task as you will be speaking to clients/prospects via phone and emails.
What is the next step?
Apply now and get interviewed!
Polish Speaking Customer Service Advisor (Lisboa) employer: Elikya Recruitment
Contact Detail:
Elikya Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Polish Speaking Customer Service Advisor (Lisboa)
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding their lighting solutions and technology will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during the interview.
✨Tip Number 2
Brush up on your problem-solving skills. Since you'll be troubleshooting customer issues, practice common scenarios you might encounter and think through how you would resolve them. This will prepare you for potential situational questions in the interview.
✨Tip Number 3
Showcase your communication skills. As a Customer Service Advisor, clear and effective communication is key. Practice speaking clearly in both Polish and English, as you may need to switch between languages while assisting customers.
✨Tip Number 4
Research the relocation process to Portugal. Being knowledgeable about what to expect can show your commitment to moving and working in Lisbon, making you a more attractive candidate for the position.
We think you need these skills to ace Polish Speaking Customer Service Advisor (Lisboa)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in roles where you've used Polish and English. Emphasise any relevant skills like problem-solving and troubleshooting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention why you want to work for this innovative company and how your skills align with their needs.
Highlight Language Proficiency: Clearly state your language skills in both Polish and English. If you have any certifications or relevant experiences that demonstrate your proficiency, include them.
Showcase Multi-tasking Abilities: Provide examples in your application of how you've successfully managed multiple tasks or handled customer queries through different channels, such as phone and email.
How to prepare for a job interview at Elikya Recruitment
✨Showcase Your Language Skills
Since the role requires native Polish and a good command of English, be prepared to demonstrate your language proficiency during the interview. Practice speaking in both languages to ensure you can switch seamlessly between them.
✨Familiarise Yourself with the Company
Research the company’s products, especially their lighting solutions. Understanding their technology and innovations will help you answer questions confidently and show your enthusiasm for the role.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter. Be ready to discuss how you would handle specific situations, showcasing your problem-solving skills and ability to multi-task effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training processes, and career progression opportunities. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
