Hospitality Apprentice

Hospitality Apprentice

Stratford-upon-Avon Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Hospitality Apprentice, mastering food service and rotating through key hotel departments.
  • Company: Eden Hotel Collection is an award-winning boutique hotel group, recognised for employee satisfaction and excellence.
  • Benefits: Enjoy 31 days of leave, monthly tips, exclusive discounts, and comprehensive health plans.
  • Why this job: Kickstart your luxury hospitality career in a supportive, dynamic environment with real-world experience.
  • Qualifications: No experience needed; just bring enthusiasm, a positive attitude, and a willingness to learn.
  • Other info: Work weekends in a vibrant setting and grow with us through mentorship and leadership programmes.

Launch Your Career in Luxury Hospitality

Are you ready to begin a career that’s fast-paced, rewarding, and full of opportunity? Whether you dream of becoming a hotel manager, a guest experience leader, or a master of events and service, our General Hospitality Apprenticeship is the ideal way to start your journey.

Eden Hotel Collection is offering an opportunity to build a career with one of the UK’s most prestigious boutique hotel groups.

What Makes This Different?

This Level 2 Hospitality Apprenticeship, delivered in partnership with HIT Training, offers more than just a qualification. You’ll become a valued member of the Eden team from day one, earning while you learn, and rotating through core departments to discover your strengths and passion.

Instead of attending college weekly, your dedicated HIT trainer will visit your hotel to deliver bespoke, hands-on training and one-to-one support - all while you gain real-world experience in an award-winning hospitality setting.

What You’ll Be Doing

  • Begin by mastering food and beverage service - the heart of guest interaction.
  • Rotate through departments including reception, housekeeping, and guest services.
  • Gain confidence, transferable skills, and industry knowledge that lays the foundation for a successful hospitality career.
  • Learn from experienced professionals in beautiful, dynamic hotel environments where no two days are the same.

What We’re Looking For

You don’t need previous experience - just a great attitude and a passion for hospitality. To thrive in this role, you’ll need to:

  • Be enthusiastic, proactive, and eager to learn.
  • Communicate well and enjoy working as part of a team.
  • Bring energy, curiosity, and a "can-do" mindset to every shift.
  • Be comfortable working weekends - our hotels are at their best when they’re buzzing.

What’s in it for you?

  • A minimum of 30 hours per week (across 5 days, including training).
  • The chance to discover which area of hospitality best suits you - and pursue it.
  • At Eden, we don’t just teach the skills - we mentor talent, reward ambition, and create future spa leaders.
  • Generous Time Off: 31 days of leave, increasing to 33 with service.
  • Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
  • Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
  • Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
  • Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
  • Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
  • Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
  • The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
  • Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
  • Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
  • Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
  • Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
  • Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

  • Your Voice Matters: Regular surveys that value your input.
  • Real Action: "You said, we did" - because we listen and respond.
  • Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

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Contact Detail:

Eden Hotel Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Apprentice

✨Tip Number 1

Familiarise yourself with the Eden Hotel Collection's values and recent awards. Mentioning these in your conversations or during interviews shows that you are genuinely interested in the company and its culture.

✨Tip Number 2

Network with current or former employees of Eden Hotel Collection on platforms like LinkedIn. They can provide insights into the company culture and may even refer you, which can significantly boost your chances of landing the apprenticeship.

✨Tip Number 3

Prepare to discuss your passion for hospitality and any relevant experiences, even if they are informal. This could include volunteering at events or helping out in family-run businesses, as enthusiasm and a willingness to learn are key traits they are looking for.

✨Tip Number 4

Be ready to demonstrate your teamwork skills during any group activities or assessments. Since the role requires working closely with others, showcasing your ability to collaborate effectively will make you stand out.

We think you need these skills to ace Hospitality Apprentice

Customer Service Skills
Teamwork
Communication Skills
Proactivity
Adaptability
Time Management
Attention to Detail
Problem-Solving Skills
Basic Food and Beverage Knowledge
Interpersonal Skills
Positive Attitude
Ability to Work Weekends
Curiosity and Willingness to Learn

Some tips for your application 🫡

Understand the Role: Before applying, take time to thoroughly read the job description for the Hospitality Apprentice position. Understand the key responsibilities and skills required, such as enthusiasm, teamwork, and a proactive attitude.

Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they are not directly related to hospitality. Emphasise your ability to work in a team, communicate effectively, and your eagerness to learn.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your desire to grow within the industry. Mention why you want to join Eden Hotel Collection specifically and how you align with their values of Heart, Honesty, Spirit, and Team.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Eden Hotel Collection

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences, even if they are informal, that highlight your love for customer service and creating memorable experiences for guests.

✨Demonstrate Team Spirit

Since teamwork is crucial in hospitality, be prepared to discuss examples of how you've successfully worked in a team. Highlight your ability to communicate effectively and support your colleagues, as this will resonate well with the interviewers.

✨Be Ready to Discuss Flexibility

The role requires working weekends and adapting to a fast-paced environment. Be ready to talk about your availability and willingness to work during busy periods, showing that you understand the demands of the job.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of your interview. This could include inquiries about training opportunities, team culture, or what a typical day looks like. It shows your interest in the role and helps you gauge if it's the right fit for you.

Hospitality Apprentice
Eden Hotel Collection
Location: Stratford-upon-Avon
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