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- Tasks: Join us as a Hospitality Apprentice, mastering food service and rotating through key hotel departments.
- Company: Eden Hotel Collection is an award-winning boutique hotel group, recognised for employee satisfaction and excellence.
- Benefits: Enjoy 31 days of leave, monthly tips, exclusive discounts, and comprehensive health plans.
- Why this job: Kickstart your luxury hospitality career in a supportive, dynamic environment with real-world experience.
- Qualifications: No experience needed; just bring enthusiasm, a positive attitude, and a willingness to learn.
- Other info: Work weekends in a vibrant setting and grow with us through mentorship and leadership programmes.
Launch Your Career in Luxury Hospitality
Are you ready to begin a career that’s fast-paced, rewarding, and full of opportunity? Whether you dream of becoming a hotel manager, a guest experience leader, or a master of events and service, our General Hospitality Apprenticeship is the ideal way to start your journey.
Eden Hotel Collection - Winners of Springboard's Best Employer and Top 30 Best Places to Work - are offering an opportunity to build a career with one of the UK’s most prestigious boutique hotel groups.
What Makes This Different?
This Level 2 Hospitality Apprenticeship, delivered in partnership with HIT Training, offers more than just a qualification. You’ll become a valued member of the Eden team from day one, earning while you learn, and rotating through core departments to discover your strengths and passion.
Instead of attending college weekly, your dedicated HIT trainer will visit your hotel to deliver bespoke, hands-on training and one-to-one support - all while you gain real-world experience in an award-winning hospitality setting.
What You’ll Be Doing
- Begin by mastering food and beverage service - the heart of guest interaction.
- Rotate through departments including reception, housekeeping, and guest services.
- Gain confidence, transferable skills, and industry knowledge that lays the foundation for a successful hospitality career.
- Learn from experienced professionals in beautiful, dynamic hotel environments where no two days are the same.
What We’re Looking For
You don’t need previous experience - just a great attitude and a passion for hospitality. To thrive in this role, you’ll need to:
- Be enthusiastic, proactive, and eager to learn.
- Communicate well and enjoy working as part of a team.
- Bring energy, curiosity, and a "can-do" mindset to every shift.
- Be comfortable working weekends - our hotels are at their best when they’re buzzing.
What’s in it for you?
- A minimum of 30 hours per week (across 5 days, including training).
- The chance to discover which area of hospitality best suits you - and pursue it.
- At Eden, we don’t just teach the skills - we mentor talent, reward ambition, and create future spa leaders.
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: "You said, we did" - because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.
Hospitality Apprentice employer: Eden Hotel Collection
Contact Detail:
Eden Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Apprentice
✨Tip Number 1
Show your enthusiasm for hospitality during any interactions you have with us. Whether it's in an informal chat or a more structured interview, let your passion shine through. This role is all about energy and eagerness to learn, so make sure we see that in you!
✨Tip Number 2
Familiarise yourself with the Eden Hotel Collection and our values. Understanding what makes us unique, such as our commitment to employee wellbeing and our award-winning culture, will help you connect with us on a deeper level and demonstrate that you're genuinely interested in being part of our team.
✨Tip Number 3
Be prepared to discuss your availability, especially regarding weekends. Since our hotels are busiest during this time, showing that you're flexible and ready to jump in when needed will make you a more attractive candidate for the apprenticeship.
✨Tip Number 4
Network with current or former apprentices if possible. They can provide insights into their experiences and what it takes to succeed in our environment. This knowledge can help you tailor your approach and show us that you're proactive in seeking out information.
We think you need these skills to ace Hospitality Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand what the Hospitality Apprentice role entails. Familiarise yourself with the key responsibilities and skills required, such as enthusiasm, teamwork, and a proactive attitude.
Tailor Your CV: Make sure your CV highlights any relevant experiences or skills that align with the hospitality industry. Even if you lack direct experience, emphasise your willingness to learn and any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and why you want to join Eden Hotel Collection. Mention specific aspects of their values and culture that resonate with you, and express your eagerness to contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Eden Hotel Collection
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences, even if they are informal, that demonstrate your love for customer service and creating memorable experiences for guests.
✨Demonstrate Team Spirit
Since teamwork is crucial in hospitality, be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to communicate effectively and support your colleagues, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle guest interactions. Think about how you would respond to various situations, such as dealing with a difficult guest or managing a busy shift.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the training process, opportunities for growth, or what a typical day looks like in the apprenticeship.
