Programme Manager - Citi

Excited to grow your career? Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Internal Audit (IA) team. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Project / Program Manager (Vice President), Internal Audit will play a key role in making Internal Audit's strategic change successful, in providing program execution expertise to deliver wider necessary change and in driving best practices in change adoption. The ideal candidate will have strong technical skill and advisory, commercial awareness of banking and internal auditing or related fields, elevated skills in executive communication and building effective partnerships, the ability to convince stakeholders, drive progress and the resilience to operate in a fast-changing environment.

What you will do

• As Project / Program Manager, drive progress on strategic initiatives and ensure compliance with the Project / Program Management governance procedures in Internal Audit and at Citi.
• Partner with Project Owners / Project Teams to ensure project outcomes are aligned with the Internal Audit strategic target state.
• Develop project management artefacts in accordance with best practices and governance requirements.
• Contribute to establishing and maintaining Change Management governance framework for IA.
• Contribute to ensuring all IA-wide changes are effectively prioritized and well-coordinated across IA teams, ensuring all relevant key stakeholder requirements are considered or addressed accordingly.
• Partner with project teams to integrate change management activities into project plans.
• Partner with the IA Communications and Engagement team and IA Change Manager, manage change adoption and resistance, including training strategies and materials to support users through change transition.
• Conduct change impact assessments to identify affected stakeholders, risks, and readiness levels and propose mitigating actions.
• Appropriately assess and manage the identification of risks and issues which impact project delivery and ensure mitigation strategies are developed and executed when necessary.
• Responsible for ensuring IA's processes and procedures comply with the Citi Program and Project Management Policy (CPPM) and the related standards and procedures.
• Maintain the selected Project Management tool and be the point of contact for CPPM Policy required activities.

What we will need from you

• Background in financial services with a preference for internal auditing or related functions.
• Knowledge of technology and data related change is a preference.
• Advanced project management skills with PMP certification preferred.
• Change adoption skills.
• Excellent communication skills required to influence a wide range of audiences.
• Strong problem-solving skills and personal resilience, able to work through conflicts.
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders.
• Critical thinking and problem-solving skills.
• Team player, able to collaborate effectively with peers.
• Ability to work cross functionally in a collaborative environment, including comfort with ambiguity and uncertainty, close attention to detail.
• Ability to work well under tight deadlines in a fast-paced environment.
• Proven ability to develop ideas from concept to an executable plan.

Education

• Bachelor's Degree/University degree or equivalent experience.
• Master's degree preferred.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.