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- Tasks: Lead and grow a prestigious golf and leisure club while ensuring exceptional member experiences.
- Company: Royal Norwich is a high-profile private member golf and leisure club set in 350 acres of woodland.
- Benefits: Competitive salary, bonus, and benefits package with opportunities for personal development.
- Why this job: Join a dynamic team to shape the future of a historic club and make a real impact.
- Qualifications: Extensive senior management experience in leisure or hospitality, strong leadership, and financial acumen required.
- Other info: An interest in golf is essential; commitment to community engagement is valued.
The predicted salary is between 72000 - 100000 ÂŁ per year.
Managing Director – Royal Norwich
Competitive base + bonus + benefits
About Royal Norwich
An outstanding opportunity to lead the development and growth of this high profile, private member golf and leisure club. The Club enjoys a 350-acre picturesque woodland site and is home to 24 holes of highly regarded championship golf, an amazing and modern clubhouse that has a wide range of flexible suites that is home to a busy conference, events and hospitality offering, a fitness suite and Padel court.
Created by the amalgamation of historic Royal Norwich and Weston Park Golf Club in 2019, the club was restructured earlier this year and is now under the control of a private investor and plans for long-term sustainable growth.
Reporting to the Board of Directors through the Chairman, the Managing Director will be responsible for managing the overall performance of the Club, the design and implementation of a strategic growth plan and for the delivery of an exceptional and consistent member, guest, and visitor experience.
The Role
Key requirements of the role will include but not be limited to:
- Assume full responsibility for the ownership and delivery of the Club’s strategic, capital, and annual plans.
- Lead, mentor and build a strong management team including effective performance management and succession planning.
- Establish a positive culture that instils personal development, outstanding performance and rewards excellence.
- Design and deliver innovative and effective sales and marketing strategies to increase membership, visitor revenue and all secondary income streams.
- Present to the board dynamic strategies to grow the business with new opportunities that can provide a return on investment and add to the on-site portfolio increasing net asset value.
- In conjunction with the Finance Team, ensure that the financial integrity of the Club is always maintained, and adequate internal controls are in place.
- Ensure the delivery of an outstanding experience and “delighting” members, guests and visitors at all times.
- In conjunction with the Estates Director, ensure the golf courses and practice facilities are to the highest standards of condition and playability.
- In conjunction with the Clubhouse Manager, ensure the delivery of a consistently exceptional Clubhouse experience by providing a profit making, high-calibre food and beverage offering, quality service and appropriate social environment.
- Be proactive in planning for capital projects that need to be considered for the benefit of the Club and prepare appropriate capital expenditure proposals for Board consideration.
The Person
Through their previous experience, the ideal candidate will be be able to offer the following key skills, experience and personal attributes:
- Extensive senior management level experience within a premium leisure or hospitality-based business supported with a successful track record of managing and driving performance through significant commercial growth, operational excellence, inspirational leadership and stringent cost controls.
- Intellectually strong with high level of strategic acumen and business management skills.
- Driven and ambitious with a demonstrable track record of implementing dynamic and innovative sales and marketing strategies to optimise all revenue streams.
- Extremely strong customer service ethos
- A strong working knowledge of Food and Beverage operations.
- Outstanding financial acumen – effective cost control, accurate reporting and compliance.
- Highly personable, engaging and visible leader and figure-head, who will immerse themselves across all aspects of the Club and wider local community.
- Outstanding stakeholder management skills and ability to build strong relationships with the Board, the Team and Members.
- Inspirational leadership capabilities, leading by example through a visible and hands-on approach.
- An interest in Golf is essential.
- Currently or willing to settle in Norfolk and committed to progressing the performance and reputation of the Royal Norwich Club.
To Apply
Please send a Cover Letter, CV and details of current remuneration to our retained executive search partners, PSD Group and GGA Partners.
Closing Date: Friday 10 January 2025
Managing Director - Royal Norwich employer: Royal Norwich
Contact Detail:
Royal Norwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managing Director - Royal Norwich
✨Tip Number 1
Familiarize yourself with the unique aspects of Royal Norwich, such as its history and recent restructuring. Understanding the club's background will help you articulate how your vision aligns with their goals during discussions.
✨Tip Number 2
Network with current or former members of the Royal Norwich community. Engaging with them can provide insights into the club's culture and expectations, which can be invaluable in demonstrating your fit for the role.
✨Tip Number 3
Prepare to discuss innovative sales and marketing strategies that you've successfully implemented in previous roles. Highlighting specific examples will showcase your ability to drive growth and enhance member experiences.
✨Tip Number 4
Showcase your leadership style by emphasizing your experience in building strong teams and fostering a positive culture. Be ready to share how you’ve mentored others and driven performance in past positions.
We think you need these skills to ace Managing Director - Royal Norwich
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customize your cover letter specifically for the Managing Director position at Royal Norwich. Highlight your extensive senior management experience in the leisure or hospitality sector and how it aligns with the club's goals for growth and member satisfaction.
Showcase Leadership Skills: In your CV, emphasize your leadership capabilities and provide examples of how you've successfully built and mentored management teams. Mention any specific strategies you've implemented that led to operational excellence and commercial growth.
Demonstrate Financial Acumen: Include details in your application about your experience with financial management, cost control, and reporting. This is crucial for the role, so be sure to provide concrete examples of how you've maintained financial integrity in previous positions.
Express Your Passion for Golf: Since an interest in golf is essential for this role, make sure to convey your passion for the sport in your application. Whether through personal anecdotes or professional experiences, show how your love for golf aligns with the values of Royal Norwich.
How to prepare for a job interview at Royal Norwich
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully managed teams, drove performance, and implemented strategic growth plans. This will demonstrate your capability to lead the Royal Norwich Club effectively.
✨Demonstrate Financial Acumen
Since financial integrity is crucial for this role, come ready to discuss your experience with budget management, cost control, and financial reporting. Provide examples of how you've maintained financial health in past positions.
✨Emphasize Customer Service Excellence
Prepare to share your philosophy on customer service and provide examples of how you've created exceptional experiences for members or guests in previous roles. This aligns with the club's goal of delighting its members and visitors.
✨Express Your Passion for Golf
As an interest in golf is essential, be sure to convey your passion for the sport. Share any relevant experiences or connections you have with the golfing community, as this will resonate well with the club's culture and values.
