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- Tasks: Lead a dynamic catering team, ensuring top-notch food and service standards.
- Company: Join Gather & Gather, a leading workplace catering expert in the UK & Ireland.
- Benefits: Enjoy perks like personal development, life assurance, private medical eligibility, and social events.
- Why this job: Be part of a fun, fast-paced environment that values great food and customer experience.
- Qualifications: Strong chef background with a passion for front-of-house customer service required.
- Other info: Work Monday to Friday, 7am - 3.30pm, at a prestigious site in Bristol.
The predicted salary is between 29280 - 40800 £ per year.
At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts, passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Catering Manager to work with us at a prestigious workplace site in Bristol.
Location: BS1 5LF
Rate of pay: £36,500 per annum
Working pattern: 40 hours per week, 7am - 3.30pm Monday - Friday
About The Role:
Our QSD concept is designed to bring the High St feel into the workplace with fresh daily meals designed to be nutritional, well balanced and enjoyed in a fast-paced working environment. Gather & Gather also prides itself on delivering weekly hot counter "Pop Ups" including dishes from our Pizza station, along with fresh baked goods and daily office hospitality menus.
As our Catering Manager, you will have a strong chef background, but a passion and flair for FOH customer service. You will be hands-on, leading from the front, driving standards & customer experience. Ensuring your Head Chef and team are using the freshest, seasonal ingredients to create daily Gather & Gather menus. Ensuring that every cup of coffee is extracted to perfection, baked goods and retail displays are presented to the highest standard and that our customers are the centre of everything we do. You will demonstrate strong coaching skills to support the development of your team. Build solid client & customer relationships to support the growth of your business. Oversee all financials to ensure all business targets and budgets are achieved.
Key responsibilities:
- Food and Service Development: Ensure that the client expectations of food and food service are consistently delivered and measured and are in line with the CH&CO brand. Set clear expectations to all staff regarding food and service standards to ensure that all services provided are of the highest standards. Continual review of the service and food provided in the site, providing feedback to the team and ensuring any necessary changes are incorporated into the service provision.
- Relationship Management: Be the first point of reference for all client comments and concerns and take any necessary action. Actively gain customer feedback and use the information to improve the offering at any given business.
- Finance: Ensure the site achieves the financial targets agreed with the client in line with the budget. If necessary, where budget is not being achieved, identify and implement a strategy, in a timely manner, to overcome the shortfall. Make sure income is maximised at the site through effective purchasing, marketing and revenue/waste control.
- Managing/Developing a Team: Provide effective performance management and appraisals to all Front of House staff in the business and the Head Chef. Ensure induction, initial skills and on-the-job training is provided for all Front of House staff to ensure the service is delivered in line with client expectations and CH&CO standards. Using outputs from the performance management and appraisal process identify training needs and work with relevant parties in CH&CO to ensure these needs are met.
- Health & Safety: To keep up to date with all COSHH and HACCP procedures and methods.
Most importantly, take pride in what you do and have fun doing it!
What's in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Catering Manager- Monday - Friday employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager- Monday - Friday
✨Tip Number 1
Familiarise yourself with Gather & Gather's unique QSD concept. Understanding how they blend high street food experiences into workplace catering will help you demonstrate your alignment with their vision during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlighting your ability to coach and develop staff will resonate well with their focus on team performance.
✨Tip Number 3
Research the latest trends in workplace catering and customer service. Being able to discuss innovative ideas or improvements can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Prepare to discuss your experience with financial management in catering settings. Be ready to share specific strategies you've implemented to meet budgets and maximise income, as this is crucial for the role.
We think you need these skills to ace Catering Manager- Monday - Friday
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, customer service, and team leadership. Emphasise any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention your chef background and how it complements your management skills. Be sure to address how you can contribute to the Gather & Gather ethos of putting employees and customers at the heart of everything.
Highlight Relevant Skills: In your application, focus on key skills such as financial management, team development, and relationship management. Provide examples of how you've successfully implemented these skills in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with Gather & Gather. Mention specific aspects of their approach to catering that resonate with you, such as their commitment to fresh ingredients and customer satisfaction.
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your Passion for Food
As a Catering Manager, your love for food and customer service should shine through. Be prepared to discuss your favourite dishes, how you source ingredients, and your approach to creating memorable dining experiences.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and driving standards. Share examples of how you've coached staff, managed performance, and fostered a positive work environment that prioritises customer satisfaction.
✨Understand Financial Management
Be ready to talk about your experience with budgeting and financial targets. Discuss strategies you've implemented to maximise income and control costs, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions about handling client feedback and resolving issues. Think of specific examples where you've successfully turned a negative situation into a positive outcome, showcasing your problem-solving skills.
