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- Tasks: Diagnose and repair HVAC systems while providing excellent customer service.
- Company: Join Sears Home Services, a leader in home repair with over 60 years of experience.
- Benefits: Enjoy competitive pay, comprehensive benefits, flexible schedules, and performance bonuses.
- Why this job: Be the hero for homeowners, enjoy hands-on work, and grow your skills with expert training.
- Qualifications: High school diploma, EPA certification, mechanical knowledge, and a valid driver's license required.
- Other info: Company vehicle, tools, and a supportive mentoring programme provided.
Why an HVAC Repair Technician career might be right for you:
- You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions.
- You like fixing things - Getting things working again is a satisfying outcome. You did that!
- You like helping others - You’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
- You like to be on the move - You’re not stuck at a desk all day - you are welcomed into customers' homes.
Why a career with Sears Home Services is right for you:
- Great hourly rates - $25 - $28 / hour base rate salary, depending on experience.
- Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
- 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%.
- More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Flexible schedules - Sears techs are NOT on call.
- Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
- Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills.
- Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
- Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Job responsibilities:
- Repair appliances with high levels of quality and efficiency.
- Deliver delightful customer experience that exceed expectations consistently.
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
- Keep company truck well-maintained & organized, and help manage parts efficiently.
Requirements:
- High school diploma or general education degree.
- EPA Type II or EPA Universal.
- Mechanical knowledge, including use of testing & repair tools.
- Can follow directions and processes for quality workmanship.
- Can use smartphone, including use for part ordering.
- Background & drug screen.
- Valid driver's license for the state in which you work.
Contact Detail:
Transformco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician II, HVAC Break / Fix
✨Tip Number 1
Familiarise yourself with common HVAC issues and solutions. Being able to discuss specific problems you've encountered and how you resolved them can really impress during the interview.
✨Tip Number 2
Showcase your customer service skills. Since this role involves interacting with homeowners, be prepared to share examples of how you've provided excellent service in previous positions.
✨Tip Number 3
Highlight your mechanical knowledge and experience with tools. Be ready to talk about the types of equipment you've worked with and any relevant certifications you hold, like EPA Type II or Universal.
✨Tip Number 4
Demonstrate your ability to work independently and manage your time effectively. Discuss how you've successfully handled multiple tasks or projects without direct supervision in the past.
We think you need these skills to ace Service Technician II, HVAC Break / Fix
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HVAC repair and any mechanical knowledge you possess. Include specific examples of past repairs you've successfully completed to demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others and solving problems. Mention how you enjoy being on the move and interacting with customers, as this aligns with the role's requirements.
Highlight Certifications: If you have an EPA Type II or Universal certification, make sure to prominently display this in your application. This is a key requirement for the position and will strengthen your candidacy.
Showcase Soft Skills: Emphasise your ability to deliver excellent customer service and your commitment to quality workmanship. These soft skills are crucial for a Service Technician role and should be evident in both your CV and cover letter.
How to prepare for a job interview at Transformco
✨Show Your Problem-Solving Skills
As an HVAC Repair Technician, you'll be faced with unique challenges every day. Be prepared to discuss specific examples of how you've diagnosed and solved problems in the past. This will demonstrate your ability to think critically and adapt to different situations.
✨Emphasise Your Customer Service Experience
Since this role involves interacting with homeowners, it's crucial to highlight any previous customer service experience. Share stories that showcase your ability to communicate effectively and provide a positive experience, as this is key to exceeding customer expectations.
✨Demonstrate Your Technical Knowledge
Make sure you brush up on your mechanical knowledge and be ready to discuss the tools and techniques you use for repairs. Familiarity with EPA regulations and safety standards will also show that you're serious about your craft and committed to quality workmanship.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career advancement. This not only shows your interest in the position but also helps you gauge if the company aligns with your career goals and values.
