Salesforce Consultant - Reply

Salesforce Consultant

About Arlanis Reply:
Arlanis Reply is the Reply Group company specializing in Salesforce implementations. Our experience extends not just to the delivery of a single instance of Core Salesforce, but to complex environments which span the entire Salesforce stack (Sales Cloud, Service Cloud, Experience Cloud, Pardot, Marketing Cloud, Commerce, TAB CRM and Mulesoft). Our proposition is much more than that of just a systems integrator. The implementation and design of elegant systems should be considered a minimum standard. We like to think we offer value over and above, working with customers to help define strategies that will deliver upon their key objectives thus informing the right design decisions to be made, enabling sustainable growth and demonstrable ROI on their technology investment. Our goal is to enable not to embed.

Role overview:
As a Salesforce Consultant, you'll be instrumental in helping our clients make the most of their Salesforce platform. You'll manage stakeholder relationships and you will learn how to run change management projects within an agile framework. At Arlanis Reply, you'll support the design & implementation of Salesforce technology on some of the most prestigious brands in the world, especially in the automotive sector. This role will help you understand Salesforce system architecture and you'll gain deep knowledge of the wider Salesforce ecosystem. Reply are well-known for their culture of continual learning which will allow you to achieve multiple Salesforce certifications and become a Salesforce Trailhead Ranger.

Responsibilities:

• You'll support clients with their existing Salesforce implementations
• Salesforce configuration and developing best practices
• Gathering requirements and building technical solutions
• You'll own and manage our clients' support and change requests through to resolution

About the candidate:

• You have achieved a min 2.1 Bachelor's degree in computing, IT or in a business-related field
• At least 2 years' work experience in Salesforce, ideally in a client-facing capacity
• You can demonstrate excellent presentation, problem solving, negotiating and persuasion skills
• Empathizing with customers and providing solutions that meet their needs are among your core strengths
• You possess deep knowledge of the Salesforce product suite and are eager to progress as a Salesforce Developer or Architect
• You have already completed your Salesforce Administrator certification and are an avid learner on Trailhead

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.

Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.