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- Tasks: Lead a dynamic team in serving delicious burgers and ensuring top-notch guest experiences.
- Company: Join Haven, a vibrant workplace focused on teamwork and customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and exclusive discounts on dining and holidays.
- Why this job: Be part of an energetic culture that values your input and offers growth opportunities.
- Qualifications: Previous leadership experience is a plus, but training will be provided for all.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 22000 - 30000 £ per year.
Join our One Great Team here at Haven as a Burger King Shift Leader, where you will be at the forefront, leading the crew in preparing and serving our delicious burgers!
In this role, you will be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You will inspire the team to provide fantastic guest experiences, high-quality food standards and perfect burgers. Plus, you will make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
- Experience as a Shift Leader, Team Leader or Supervisor in a fast-food, quick-service, or burger restaurant is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
Contact Detail:
Bourne Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Burger Venue Shift Manager
✨Tip Number 1
Familiarise yourself with the Burger King menu and the specific offerings at Haven. Being knowledgeable about the products will help you stand out during the interview, as it shows your enthusiasm and readiness to lead the team.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, even if it's not directly in food service. Emphasising your ability to manage stress and lead a team effectively can make a strong impression on the hiring team.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think of examples from past experiences where you've successfully led a group or resolved conflicts, as this will demonstrate your suitability for the Shift Leader role.
✨Tip Number 4
Be ready to showcase your commitment to customer service. Share stories that illustrate how you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the expectations for this position.
We think you need these skills to ace Burger Venue Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Burger King Shift Leader. Familiarise yourself with the key tasks such as leading the team, ensuring food quality, and providing excellent guest service.
Tailor Your CV: Highlight any relevant experience in leadership or customer service roles, especially in fast-food or quick-service environments. Use specific examples to demonstrate your skills in motivating teams and managing shifts.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your commitment to high-quality service and how your leadership style aligns with the company's values.
Prepare for the Interview: If shortlisted, prepare for both the interview and skills test. Think about scenarios where you've successfully led a team or resolved customer complaints, as these will likely come up during the interview process.
How to prepare for a job interview at Bourne Leisure Ltd
✨Show Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Know the Menu Inside Out
Familiarise yourself with Burger King's menu and any special promotions. Being able to discuss the food items confidently will show your enthusiasm for the role and your commitment to providing excellent service.
✨Emphasise Customer Service Experience
Highlight any previous roles where you provided exceptional customer service. Be ready to share specific instances where you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as dealing with a difficult customer or managing a busy shift. Think through your responses in advance to showcase your problem-solving skills.
