Operations Manager - Domestic Claims
Operations Manager - Domestic Claims

Operations Manager - Domestic Claims

London Full-Time 42000 - 66000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team in managing domestic property claims and ensure high-quality resolutions.
  • Company: Join a dynamic Domestic Adjusting team in London, specialising in property insurance.
  • Benefits: Enjoy hybrid work, 25 days leave, private healthcare, and flexible perks.
  • Why this job: Make an impact by driving team performance and enhancing customer satisfaction in claims handling.
  • Qualifications: Must have strong leadership skills and experience in complex property insurance claims.
  • Other info: Opportunity for a company car or cash allowance, plus a supportive work environment.

The predicted salary is between 42000 - 66000 £ per year.

Applicants must have experience dealing with property claims/insurance to be considered.

Location: London

Salary: Up to £55k

Job Type: Permanent, Hybrid (1/2 days a week in London office)

We are offering a unique opportunity for a driven and talented individual to join a Domestic Adjusting team as an operations manager.

About the Role: You will take the lead in driving team performance, fostering collaboration, and ensuring the successful handling of claims. The Domestic Adjusting team typically manages claims up to £100k in value. Your leadership will be instrumental in ensuring that complex claims are resolved efficiently while maintaining high standards of quality.

What We're Looking For:

  • Strong leadership experience: A proven track record of managing high-performing teams effectively.
  • Expertise in claims handling: Comprehensive experience dealing with complex property insurance claims.
  • Exceptional communication skills: The ability to explain technical details clearly, negotiate fair settlements, and engage effectively with policyholders, contractors, insurers, and other stakeholders.

What You'll Gain:

  • Remuneration & Benefits: Choice between a company car scheme or a cash allowance. Self-Invested Personal Pension Scheme (SIPP). 25 days of annual leave, plus bank holidays.
  • Health & Wellbeing: Private healthcare coverage, including pre-existing conditions. Life assurance and Group Income Protection. Access to an employee assistance program for your well-being.
  • Additional Perks: Flexible working arrangements with a mix of home and office work. Voluntary benefits such as dental cover, cycle-to-work schemes, and season ticket loans. Discounts on a wide range of products and services.
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Contact Detail:

Indesure Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager - Domestic Claims

✨Tip Number 1

Familiarise yourself with the latest trends and regulations in property insurance claims. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who have experience in domestic claims. Attend relevant events or join online forums to build connections that could lead to valuable insights or referrals.

✨Tip Number 3

Prepare to showcase your leadership skills by gathering examples of how you've successfully managed teams in the past. Be ready to discuss specific challenges you faced and how you motivated your team to achieve their goals.

✨Tip Number 4

Practice articulating complex insurance concepts in simple terms. This will be crucial during interviews, as effective communication is key to engaging with various stakeholders involved in the claims process.

We think you need these skills to ace Operations Manager - Domestic Claims

Leadership Skills
Claims Handling Expertise
Property Insurance Knowledge
Communication Skills
Negotiation Skills
Team Management
Problem-Solving Skills
Stakeholder Engagement
Attention to Detail
Time Management
Analytical Skills
Conflict Resolution
Customer Service Orientation
Adaptability

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise your experience with property claims and insurance in your CV and cover letter. Use specific examples that demonstrate your expertise in handling complex claims.

Showcase Leadership Skills: Detail your leadership experience by providing examples of how you've successfully managed teams in the past. Highlight any achievements that showcase your ability to drive performance and foster collaboration.

Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'claims handling' and 'communication skills', to ensure your application stands out.

Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Indesure Recruitment Limited

✨Showcase Your Leadership Skills

As an Operations Manager, demonstrating your leadership experience is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on specific challenges you faced and how you overcame them.

✨Highlight Your Claims Handling Expertise

Make sure to discuss your experience with property claims and insurance. Be ready to explain complex claims you've handled, showcasing your ability to resolve issues efficiently while maintaining high quality standards.

✨Communicate Clearly and Effectively

Exceptional communication skills are key for this role. Practice explaining technical details in a straightforward manner, and think about how you would negotiate settlements or engage with various stakeholders during the interview.

✨Prepare Questions About the Role

Demonstrate your interest in the position by preparing thoughtful questions. Ask about the team's current challenges, the company's approach to claims handling, or how success is measured in this role.

Operations Manager - Domestic Claims
Indesure Recruitment Limited
Location: London
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