At a Glance
- Tasks: Provide 1st and 2nd line IT support, troubleshooting hardware and software issues.
- Company: Join a global pharma leader, enhancing your CV with valuable experience.
- Benefits: Enjoy a 12-month contract with potential extensions and career growth opportunities.
- Why this job: Kickstart your IT career in a dynamic environment with a reputable company.
- Qualifications: Experience with Active Directory, Windows 10, and excellent communication skills required.
- Other info: This role is perfect for high school and college students looking to gain hands-on experience.
The predicted salary is between 30000 - 42000 £ per year.
My global pharma client based near Montrose has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career.
REQUIRED SKILLS:
- Active Directory - Password resets, adding new users
- Windows 10 imaging, troubleshooting
- PC, Laptop and Printer hardware break/fix
- Basic network and server support
- Excellent communication skills
Please send across your most recent CV in application to this role.
IT Support Engineer - 1st and 2nd Line - Montrose - 12 Month Contract employer: The Huntsmith Limited
Contact Detail:
The Huntsmith Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - 1st and 2nd Line - Montrose - 12 Month Contract
✨Tip Number 1
Familiarise yourself with Active Directory and practice common tasks like password resets and adding new users. Being able to demonstrate your hands-on experience with these tools during an interview will set you apart from other candidates.
✨Tip Number 2
Brush up on your Windows 10 troubleshooting skills, especially imaging and hardware issues. Consider setting up a test environment at home where you can practice resolving common problems to showcase your practical knowledge.
✨Tip Number 3
Prepare to discuss your experience with PC, laptop, and printer hardware repairs. Having specific examples of past break/fix scenarios will help illustrate your problem-solving abilities and technical expertise.
✨Tip Number 4
Since excellent communication skills are essential for this role, practice explaining technical concepts in simple terms. This will not only help you in interviews but also in your day-to-day interactions with non-technical staff.
We think you need these skills to ace IT Support Engineer - 1st and 2nd Line - Montrose - 12 Month Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Focus on your expertise with Active Directory, Windows 10, and hardware troubleshooting.
Showcase Communication Skills: Since excellent communication skills are required, consider including examples in your CV or cover letter that demonstrate your ability to communicate effectively in a technical support role.
Highlight Relevant Experience: If you have previous experience in IT support, especially in 1st and 2nd line roles, make sure to detail this in your application. Mention specific tasks you've handled, such as password resets and hardware repairs.
Proofread Your Application: Before submitting, carefully proofread your CV and any accompanying documents. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in IT support roles.
How to prepare for a job interview at The Huntsmith Limited
✨Know Your Technical Stuff
Brush up on your knowledge of Active Directory, Windows 10 imaging, and basic network support. Be prepared to discuss specific scenarios where you've successfully resolved technical issues.
✨Showcase Your Communication Skills
Since excellent communication is a must for this role, practice explaining technical concepts in simple terms. Think of examples where you effectively communicated with non-technical users.
✨Prepare for Troubleshooting Questions
Expect questions that test your troubleshooting skills. Prepare to walk through your thought process when diagnosing and fixing hardware or software issues, especially with PCs, laptops, and printers.
✨Demonstrate Your Adaptability
This role may involve working under pressure and adapting to new challenges. Share experiences where you've had to quickly learn new technologies or adjust to changing priorities in a fast-paced environment.