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- Tasks: Support the F&B team with daily operations and guest experience management.
- Company: Join Fairmont St. Andrews, a luxury hotel known for its stunning golf courses and exceptional service.
- Benefits: Enjoy competitive pay, staff discounts, and opportunities for growth across global properties.
- Why this job: Be part of a dynamic team in a fast-paced environment with a focus on guest satisfaction.
- Qualifications: Guest-focused personality, strong problem-solving skills, and proficiency in Microsoft applications required.
- Other info: Flexible shifts, regular social events, and on-the-job training provided.
The predicted salary is between 24000 - 36000 £ per year.
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland's most iconic five-star luxury hotels and resorts in the home of golf. Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world-class experience for dining and leisure activities, right here on property.
A rare opportunity has arisen for a Food & Beverage Administrator to join our busy F&B Team! As Food & Beverage Administrator you will support the Food and Beverage Venue Managers in the day-to-day operations of the hotel in accordance with company standards, mission statement, vision and values.
What you will be doing:
- To work with Venue Managers to effectively manage the payroll system and ensure all reports are completed in a timely manner.
- To work with Venue Managers to ensure INES system is monitored and all potential candidates are scheduled for interview and all colleague reviews are scheduled and actioned.
- To work with Venue Managers to ensure that VOG is monitored and reviewed in relation to guest experience and reports are compiled for use by Venue managers in training and development.
- To work closely with the Events and Reservations teams during special events (School holidays, Easter, Christmas etc) and to coordinate the Food & Beverage initiatives.
- Responsible for maintaining records of purchase and accruals within the F&B department.
- Responsible to ensure that all training including new hire, corporate training programmes, statutory trainings are conducted and recorded in a timely manner.
- To respond to guest feedback where applicable and highlight any development needs to venue managers in a timely manner.
- Responsible for undertaking and coordinating projects assigned with direction from the F&B Manager from start to finish with constant follow up reports.
- Responsible for attending and representing the F&B Division at meetings.
- Attending the weekly Food & Beverage meetings, assembling and issuing the minutes of the meeting.
- To assist Venue Managers in the preparation and analysis of financial information such as forecasts, month end information and budgets.
- To assume any other short term responsibility as assigned by the Food and Beverage Director.
Your experience and skills include:
- Guest focused personality is essential; experience is an asset.
- Strong interpersonal and problem solving abilities.
- Fluency in English; additional languages are a plus.
- Strong Microsoft skills.
Your team and working environment:
- Working in a fast-paced team environment.
- Shifts will be during the day, evening and weekend.
- Must be eligible to live and work in the UK.
Additional Information:
- Staff shuttle service to/from St Andrews.
- Very competitive equal share of TRONC based on hours worked.
- Gratuities on top of salary and TRONC.
- Opportunities for development and growth across Accor properties worldwide.
- Complimentary staff canteen.
- 50% off dining in our Food and Beverage outlets.
- Employee rates for Spa treatments and green fees.
- Access to gym and pool services.
- Growth opportunities.
- On-the-job training.
- Regular social events.
- Access to PressReader.
Food & Beverage Administrator employer: Fairmont St Andrews
Contact Detail:
Fairmont St Andrews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Administrator
✨Tip Number 1
Familiarise yourself with the Fairmont St. Andrews brand and its values. Understanding their commitment to luxury and guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Fairmont St. Andrews. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Brush up on your Microsoft skills, particularly Excel, as this role involves managing payroll systems and financial information. Being proficient will demonstrate your readiness for the administrative tasks involved.
✨Tip Number 4
Prepare to discuss your problem-solving abilities and how you've handled guest feedback in previous roles. This is crucial for a guest-focused position like the Food & Beverage Administrator.
We think you need these skills to ace Food & Beverage Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Food & Beverage Administrator position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Tailored CV: Create a CV that specifically addresses the skills and experiences mentioned in the job description. Emphasise your guest-focused personality, problem-solving abilities, and any relevant experience in food and beverage management.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to support venue managers and manage operations effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Fairmont St Andrews
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry. Share any relevant experiences that highlight your love for guest service and how you can contribute to creating memorable dining experiences.
✨Demonstrate Strong Organisational Skills
As a Food & Beverage Administrator, you'll need to manage various tasks simultaneously. Be prepared to discuss your organisational strategies and provide examples of how you've successfully handled multiple responsibilities in previous roles.
✨Familiarise Yourself with the Venue
Research Fairmont St. Andrews and its food and beverage offerings before the interview. Understanding their unique selling points and menu highlights will show your genuine interest and help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and interpersonal skills. Think of specific situations where you've resolved conflicts or improved guest experiences, and be ready to share these stories during the interview.
