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- Tasks: Engage with customers, manage transactions, and support sales in a dynamic branch environment.
- Company: Join LKQ Euro Car Parts, a leading distributor with over 9,000 colleagues across the UK and Ireland.
- Benefits: Enjoy flexible working, competitive salary, enhanced leave, and exclusive discounts.
- Why this job: Be part of a people-first culture that values your growth and success in a thriving industry.
- Qualifications: Passion for customer service, sales experience, and interest in the marine industry are essential.
- Other info: Opportunities for career progression and personal development await you!
The predicted salary is between 28800 - 42000 £ per year.
Company description: Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues; we recognize that our people are our greatest asset. We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts. As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally. Developing our people is part of our core values at LKQ Euro Car Parts; you don’t just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we.
Job description: Aquafax is the UK’s leading distributor of marine equipment, we specialise in distributing the marine industries leading brands to our extensive customer base throughout the UK and Ireland. In this role, you will interact directly with customers via emails, phone calls, and in-branch contact to answer questions, provide guidance, increase sales, and elevate their experience with our company.
Why work for LKQ:
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities:
- Greet and serve customers, being polite, patient and helpful from the moment they enter the branch.
- Work on SOP system and handle customers transactions.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Working collaboratively with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer first culture.
- Assist in receiving deliveries and stock management procedures.
- Keep the branch clean, tidy, well presented and re-stocked.
- Assist the Branch Manager with obtaining and maintaining customer relationships.
- Assist and support where necessary.
Skills and Experience:
- A passion for and experience in delivering fantastic customer service.
- Previous experience in a sales advisor/Customer Services position.
- Have an interest in boating and/or knowledge of the Marine industry.
- Good communication skills.
- Knowledge of Microsoft Windows and Office Applications.
- Able to plan, prioritise and problem solve.
- Knowledge of SOP systems.
- To be result driven and highly motivated by delivering and exceeding targets.
What we offer:
- Competitive Salary: We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave: Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth: Unlock personal development and career opportunities across the UK & Europe.
- Pension Contributions: We invest in your future with our contributory pension scheme.
- Life Assurance for Peace of Mind: Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme: Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts: Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks: Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme: Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts: Enjoy exclusive savings on popular brands and products.
Sales Advisor in East London employer: LKQ Group (UK) Ltd
Contact Detail:
LKQ Group (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in East London
✨Tip Number 1
Familiarise yourself with the marine industry and LKQ Euro Car Parts' offerings. Understanding the products and services they provide will help you engage more effectively with customers and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for the various interactions you'll have with customers, ensuring you can handle inquiries and provide guidance confidently.
✨Tip Number 3
Network with current or former employees of LKQ Euro Car Parts. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Demonstrate your results-driven mindset by preparing examples of how you've exceeded sales targets or improved customer satisfaction in previous roles. This will show your potential to contribute positively to the team.
We think you need these skills to ace Sales Advisor in East London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sales Advisor position. Tailor your application to highlight relevant experience in customer service and sales.
Craft a Compelling CV: Your CV should clearly showcase your previous experience in sales or customer service roles. Use bullet points to outline your achievements and skills, particularly those that align with the job description, such as communication skills and knowledge of the marine industry.
Write a Strong Cover Letter: In your cover letter, express your passion for delivering excellent customer service and your interest in the marine industry. Mention specific examples from your past experiences that demonstrate your ability to meet the key responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at LKQ Group (UK) Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering fantastic customer service. Share specific examples from your previous roles where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Demonstrate Knowledge of the Marine Industry
Since the role involves interacting with customers in the marine sector, it's crucial to showcase any relevant knowledge or experience you have. Brush up on marine equipment and brands that the company distributes to impress your interviewers.
✨Highlight Your Teamwork Skills
The job requires collaboration with various teams, so be prepared to discuss how you've successfully worked in a team environment before. Use examples that illustrate your ability to communicate effectively and support your colleagues.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you had to prioritise tasks or resolve conflicts, and be ready to explain your thought process and outcomes.
