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For Companies At a Glance
- Tasks: Engage customers, maximise sales, and maintain store standards with a supportive team.
- Company: Join Big Yellow, a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: Experience a fun, varied role in a supportive culture that values your personality and passion.
- Qualifications: No specific experience required; just bring your positive attitude and desire to help others.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 20400 - 28400 £ per year.
About The Role
Role: Full Time Sales Advisor
Location: Swindon
Salary: £25,400 per annum (OTE £27,940) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing - whatever the challenge.
We take great pride in the culture we’ve created - a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work - we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Sales Advisor - Full Time employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in interviews or networking, demonstrate how your personality aligns with their emphasis on integrity, empathy, and a genuine passion for helping others.
✨Tip Number 2
Showcase your customer service skills by preparing examples of past experiences where you provided exceptional service. Be ready to discuss how you can contribute to improving store performance and maintaining high presentation standards.
✨Tip Number 3
Engage with current employees or alumni from Big Yellow on platforms like LinkedIn. Ask them about their experiences and any tips they might have for standing out as a candidate, which can give you valuable insights into the company culture.
✨Tip Number 4
Prepare to discuss your teamwork abilities, as collaboration is key in this role. Think of specific instances where you've worked effectively in a team setting, and be ready to share how you can contribute to a positive working environment.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since the company values personality traits like integrity, empathy, and a genuine passion for helping others, make sure to reflect these qualities in your application. Use examples from your past experiences that demonstrate these traits.
Highlight Customer Service Experience: Emphasise any previous roles where you provided exceptional customer service. Include specific examples of how you maximised sales or improved customer satisfaction, as this is a core responsibility of the role.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the company's culture and values. Mention your ability to work collaboratively in a team and your enthusiasm for maintaining high presentation standards in the store.
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Show Your Personality
Big Yellow values personality just as much as skills. Be yourself during the interview and let your warmth and friendliness shine through. This will help you connect with the interviewers and demonstrate that you align with their company culture.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to help a customer, as this role heavily focuses on delivering exceptional service.
✨Emphasise Teamwork
Since the role involves working collaboratively, be ready to discuss your experiences in team settings. Share how you contributed to a positive work environment and supported your colleagues, as this is crucial for maintaining a happy workplace.
✨Be Ready for Challenges
The job description mentions a 'can-do attitude' and being unafraid of challenges. Prepare to talk about times when you faced difficulties and how you overcame them. This will show your resilience and problem-solving abilities.
