At a Glance
- Tasks: Fix and maintain AV systems for corporate and hospitality clients, ensuring top-notch customer satisfaction.
- Company: Join a friendly AV integrator known for its commitment to quality and client care.
- Benefits: Enjoy training opportunities, travel across Europe, and work in a dynamic environment.
- Why this job: Perfect for tech enthusiasts who love problem-solving and want to make an impact in the AV industry.
- Qualifications: Experience with audio/video systems and control systems is essential; programming knowledge is a plus.
- Other info: Must be based in the UK or have the appropriate working visa; no sponsorship available.
The predicted salary is between 36000 - 60000 £ per year.
Are you a top of the pile Audio Visual field engineer now looking for a new working environment? I am looking for a London or Home Counties based candidate who can work to the highest standard of customer satisfaction. The main aspect of this position is to fix faults (service) and to keep clients' systems working to the desired specification within the blue chip / corporate / hospitality market place.
You will have an excellent head on your shoulders for fault diagnostics and be able to find problems that occur on integrated AV systems. This could be a simple connector issue or something more complex. Hands-on skills need to be second to none, and you need to work in a quick and efficient manner whilst keeping the end user client happy and informed. All paperwork needs to be completed, signed off, and handed in on time. This position will involve European travel.
If you have basic programming experience of Crestron, DSPs, or knowledge of AV switching and videowalls, that would be nice to see on your CV. Previous experience with audio and video along with control systems is an absolute must.
The role will offer training and development in industry-related courses for the candidate that shows the aptitude and willingness to develop. So if you have the need to work for a small friendly AV integrator, then please send me your full detailed CV today.
Note: No sponsorship is on offer; you must be in the UK, coming to the UK to be considered, or have the appropriate working visa.
AV Field Service Engineer employer: CREATIVE PERSONNEL Ltd
Contact Detail:
CREATIVE PERSONNEL Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Field Service Engineer
✨Tip Number 1
Network with professionals in the AV industry. Attend local events or join online forums where you can connect with current AV Field Service Engineers. This can help you gain insights into the role and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest AV technologies and systems, especially those mentioned in the job description like Crestron and DSPs. Being knowledgeable about these systems will not only boost your confidence but also impress potential employers.
✨Tip Number 3
Prepare for potential technical interviews by practising fault diagnostics on AV systems. You might be asked to troubleshoot common issues, so being able to demonstrate your hands-on skills will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during interviews. Since client satisfaction is a key aspect of this role, be ready to discuss how you've successfully managed client relationships and resolved issues in previous positions.
We think you need these skills to ace AV Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with audio-visual systems, fault diagnostics, and any relevant programming skills like Crestron or DSPs. Use specific examples to demonstrate your hands-on skills and customer satisfaction focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the AV industry and your ability to work efficiently under pressure. Mention your willingness to travel and your commitment to maintaining high standards of service.
Highlight Relevant Experience: In your application, emphasise your previous roles in the AV field, particularly those involving integrated systems, control systems, and client interaction. This will help the employer see your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial in the AV field.
How to prepare for a job interview at CREATIVE PERSONNEL Ltd
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with AV systems, including fault diagnostics and troubleshooting. Be prepared to discuss specific examples of how you've resolved issues in the past, as this will demonstrate your expertise and problem-solving abilities.
✨Emphasise Customer Satisfaction
Since the role focuses on maintaining high standards of customer satisfaction, be ready to share instances where you've gone above and beyond for clients. This could include how you communicated effectively during a service call or how you ensured a smooth resolution to a technical issue.
✨Prepare for Technical Questions
Expect questions related to AV technologies, such as Crestron, DSPs, and video walls. Brush up on your knowledge of these systems and be ready to explain how they work and how you've used them in previous roles.
✨Demonstrate Willingness to Learn
The company values candidates who show an aptitude for development. Be sure to express your enthusiasm for ongoing training and learning new technologies, as this will align with their commitment to employee growth.