Client Relationship Executive

Client Relationship Executive

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive new business and deepen existing employer relationships in a hybrid role.
  • Company: Join a leading agency transforming apprenticeship opportunities across England.
  • Benefits: Enjoy remote work, commission on starts, and bonuses for hitting targets.
  • Why this job: Make a real impact on learners' journeys while growing your career in a supportive environment.
  • Qualifications: 2-3 years in B2B sales; experience in education is a plus but not required.
  • Other info: Open to applicants nationwide; embrace a culture of collaboration and success.

The predicted salary is between 36000 - 60000 ÂŁ per year.

REMOTE ROLE WITH CLIENT VISITS - ACCEPTING APPLICANTS NATIONWIDE

About the Role

Our client already partners with hundreds of employers across England. But their next phase isn’t just about adding new partners. It’s about going deeper: more learners per employer, more progression routes, more impact.

What You’ll Be Doing

  • Own the full sales cycle for new employers—prospecting, discovery, proposal, and close
  • Deepen existing employer relationships—identifying new teams, locations or needs across the business
  • Run strategic Training Needs Analysis conversations that go beyond ticking boxes
  • Help employers map out apprenticeship journeys—so more learners progress, more teams benefit, and funding works harder
  • Track learner and employer feedback, using outcomes and success stories to drive further growth
  • Collaborate with delivery teams to ensure smooth handovers and excellent learner experiences
  • Feed insights back into marketing, operations and leadership to help shape future products and processes

What Makes You a Great Fit

  • Consultative style – You uncover real needs and co-create meaningful solutions
  • Strategic focus – You think beyond quick wins and plan long-term account growth
  • Resilience and self-discipline – You manage your pipeline with care and own your performance
  • Commercial acumen – You understand funding, ROI, and the bigger picture of workforce strategy
  • Progression mindset – You care about outcomes and take pride in learner development
  • Team player – You contribute across the business, share knowledge, and champion client success

What We’re Really Looking For

  • You believe in apprenticeships as a way to develop people, unlock opportunity, and drive business success
  • You’re great with multi-stakeholder conversations, from L&D to ops to the boardroom
  • You’re excited to grow accounts—not just land them
  • You see the learner journey as part of your role, and help employers think beyond just “start dates”

Commission & Culture

  • Flat 2% commission on every apprenticeship start
  • 1.5% bonus if you hit your personal quarterly target (12 starts for full-time staff, pro rata)
  • 0.5% team bonus if we hit our collective quarterly target (currently 99 starts across 2.6 FTE)
  • Paid quarterly, one month after quarter-end—transparent and consistent

What You’ll Need

  • 2–3 years in B2B sales or account development
  • Experience in education, apprenticeships or employer engagement is a bonus—but not essential
  • Confident communicator—on the phone, in meetings, or on Zoom
  • Comfortable using digital tools and CRM to manage pipeline and relationships
  • Curious, values-led, and motivated by both purpose and performance
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Contact Detail:

National Skills Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Executive

✨Tip Number 1

Familiarise yourself with the apprenticeship landscape in England. Understanding the current trends, challenges, and opportunities in this sector will help you engage more effectively with potential employers and demonstrate your knowledge during conversations.

✨Tip Number 2

Practice your consultative selling skills. Since this role requires a consultative style, consider role-playing scenarios where you identify client needs and co-create solutions. This will prepare you for the strategic discussions you'll have with employers.

✨Tip Number 3

Network with professionals in the education and apprenticeship sectors. Attend relevant webinars, workshops, or local events to build relationships and gain insights that can help you in your role as a Client Relationship Executive.

✨Tip Number 4

Get comfortable with digital tools and CRM systems. Since managing your pipeline is crucial, take some time to explore different CRM platforms and practice using them to track relationships and sales activities effectively.

We think you need these skills to ace Client Relationship Executive

Consultative Selling
Account Management
Business Development
Strategic Planning
Resilience
Self-Discipline
Commercial Acumen
Stakeholder Engagement
Communication Skills
Digital Literacy
CRM Proficiency
Training Needs Analysis
Client Relationship Management
Team Collaboration
Outcome-Focused Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales or account development. Emphasise any roles where you've engaged with employers or worked in education, even if it's not directly related to apprenticeships.

Craft a Compelling Cover Letter: In your cover letter, express your passion for apprenticeships and how they contribute to business success. Use specific examples of how you've deepened client relationships or driven account growth in previous roles.

Showcase Your Consultative Style: Demonstrate your consultative approach in your application. Provide examples of how you've uncovered client needs and co-created solutions, particularly in multi-stakeholder environments.

Highlight Your Strategic Focus: Illustrate your ability to think long-term by discussing past experiences where you've planned for account growth beyond immediate wins. Mention any strategies you've implemented that led to sustained success.

How to prepare for a job interview at National Skills Agency

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Client Relationship Executive. Familiarise yourself with the sales cycle, account growth strategies, and how to conduct Training Needs Analysis conversations. This will help you demonstrate your knowledge during the interview.

✨Showcase Your Consultative Style

Prepare examples that highlight your consultative approach. Discuss how you've uncovered client needs in the past and co-created solutions. This is crucial as the role requires a deep understanding of employer relationships and learner journeys.

✨Demonstrate Commercial Acumen

Be ready to discuss your understanding of funding, ROI, and workforce strategy. Employers want to see that you can think strategically about account growth and the bigger picture, so prepare to share insights or experiences that reflect this.

✨Prepare for Multi-Stakeholder Conversations

Since the role involves engaging with various stakeholders, practice articulating your thoughts clearly and confidently. Think of scenarios where you've successfully navigated complex conversations, as this will show your ability to communicate effectively across different levels of an organisation.

Client Relationship Executive
National Skills Agency
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