Client Relationship Executive

Client Relationship Executive

Full-Time 28800 - 48000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with employers to enhance apprenticeship journeys and drive learner success.
  • Company: Join a dynamic team focused on impactful partnerships across England.
  • Benefits: Enjoy remote work flexibility, competitive commission, and bonuses for hitting targets.
  • Why this job: Make a real difference in learners' lives while growing your career in a supportive environment.
  • Qualifications: 2-3 years in B2B sales; experience in education or apprenticeships is a plus.
  • Other info: This is a hybrid role with opportunities for nationwide applicants.

The predicted salary is between 28800 - 48000 ÂŁ per year.

REMOTE ROLE WITH CLIENT VISITS - ACCEPTING APPLICANTS NATIONWIDE

About the Role

Our client already partners with hundreds of employers across England. But their next phase isn’t just about adding new partners. It’s about going deeper: more learners per employer, more progression routes, more impact.

What You’ll Be Doing

  • Own the full sales cycle for new employers—prospecting, discovery, proposal, and close
  • Deepen existing employer relationships—identifying new teams, locations or needs across the business
  • Run strategic Training Needs Analysis conversations that go beyond ticking boxes
  • Help employers map out apprenticeship journeys—so more learners progress, more teams benefit, and funding works harder
  • Track learner and employer feedback, using outcomes and success stories to drive further growth
  • Collaborate with delivery teams to ensure smooth handovers and excellent learner experiences
  • Feed insights back into marketing, operations and leadership to help shape future products and processes

What Makes You a Great Fit

  • Consultative style – You uncover real needs and co-create meaningful solutions
  • Strategic focus – You think beyond quick wins and plan long-term account growth
  • Resilience and self-discipline – You manage your pipeline with care and own your performance
  • Commercial acumen – You understand funding, ROI, and the bigger picture of workforce strategy
  • Progression mindset – You care about outcomes and take pride in learner development
  • Team player – You contribute across the business, share knowledge, and champion client success

What We’re Really Looking For

  • You believe in apprenticeships as a way to develop people, unlock opportunity, and drive business success
  • You’re great with multi-stakeholder conversations, from L&D to ops to the boardroom
  • You’re excited to grow accounts—not just land them
  • You see the learner journey as part of your role, and help employers think beyond just “start dates”

Commission & Culture

  • Flat 2% commission on every apprenticeship start
  • 1.5% bonus if you hit your personal quarterly target (12 starts for full-time staff, pro rata)
  • 0.5% team bonus if we hit our collective quarterly target (currently 99 starts across 2.6 FTE)
  • Paid quarterly, one month after quarter-end—transparent and consistent

What You’ll Need

  • 2–3 years in B2B sales or account development
  • Experience in education, apprenticeships or employer engagement is a bonus—but not essential
  • Confident communicator—on the phone, in meetings, or on Zoom
  • Comfortable using digital tools and CRM to manage pipeline and relationships
  • Curious, values-led, and motivated by both purpose and performance

Client Relationship Executive employer: National Skills Agency

As a Client Relationship Executive with our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a focus on meaningful impact through apprenticeships, we offer competitive commission structures and bonuses, alongside opportunities for collaboration across teams to enhance learner experiences. Join us in a remote role that allows for nationwide client visits, where your contributions directly shape the future of workforce strategy and make a real difference in people's lives.
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Contact Detail:

National Skills Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Executive

✨Tip Number 1

Familiarise yourself with the apprenticeship landscape in England. Understanding the current trends and challenges in this sector will help you engage in meaningful conversations with potential employers and demonstrate your expertise during interviews.

✨Tip Number 2

Network with professionals in the education and apprenticeship fields. Attend relevant webinars, workshops, or local events to build connections that could lead to referrals or insights about the role and the company culture.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your consultative approach and any strategies you've used to deepen existing partnerships, as this aligns closely with the role's requirements.

✨Tip Number 4

Showcase your understanding of commercial acumen by being ready to discuss ROI and funding strategies. This will demonstrate your ability to think strategically and contribute to the company's long-term goals.

We think you need these skills to ace Client Relationship Executive

Consultative Selling
Account Management
Business Development
Strategic Planning
Resilience
Self-Discipline
Commercial Acumen
Stakeholder Engagement
Communication Skills
Digital Literacy
CRM Proficiency
Training Needs Analysis
Client Relationship Management
Team Collaboration
Feedback Analysis

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales or account development. Emphasise any experience you have with apprenticeships or employer engagement, even if it's not extensive.

Craft a Compelling Cover Letter: In your cover letter, express your belief in the value of apprenticeships and how they contribute to business success. Use specific examples to demonstrate your consultative style and strategic focus.

Showcase Communication Skills: Since the role requires confident communication, provide examples in your application that showcase your ability to engage with multiple stakeholders effectively, whether in person, over the phone, or via digital platforms.

Highlight Your Progression Mindset: Discuss your commitment to learner development and how you plan to help employers think beyond just start dates. This will show that you align with the company's values and goals.

How to prepare for a job interview at National Skills Agency

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Client Relationship Executive. Familiarise yourself with the sales cycle, account growth strategies, and how to conduct Training Needs Analysis conversations. This will help you demonstrate your knowledge during the interview.

✨Showcase Your Consultative Style

Prepare examples that highlight your consultative approach. Discuss how you've uncovered client needs in the past and co-created solutions. This is crucial for a role that focuses on deepening employer relationships.

✨Demonstrate Commercial Acumen

Be ready to discuss your understanding of funding, ROI, and workforce strategy. Employers want to see that you can think strategically about account growth and the bigger picture, so prepare to share relevant experiences.

✨Highlight Your Team Player Attitude

Since collaboration is key in this role, be prepared to talk about how you've contributed to team success in previous positions. Share specific instances where you’ve worked across departments to achieve common goals.

Client Relationship Executive
National Skills Agency
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