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- Tasks: Manage daily service functions and coordinate repairs for our hire fleet.
- Company: Join a dynamic team focused on delivering top-notch equipment services.
- Benefits: Enjoy flexible working options and great corporate perks.
- Why this job: Be part of a vital role that ensures customer satisfaction and equipment reliability.
- Qualifications: No specific qualifications required; just a passion for service and teamwork.
- Other info: Opportunity to work with a variety of engineers and suppliers.
The predicted salary is between 28800 - 43200 £ per year.
We're on the lookout for a Service Controller to keep our EMC hire fleet in peak condition. You will manage the day-to-day service function, coordinating engineers and third-party suppliers to deliver fast, safe, and effective repairs and servicing. This is a key role in ensuring equipment uptime and keeping customers informed every step of the way.
Service Controller employer: Dawsongroup plc
Contact Detail:
Dawsongroup plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller
✨Tip Number 1
Familiarise yourself with the equipment and services we offer at StudySmarter. Understanding our EMC hire fleet and the specific challenges it faces will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the service management field. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to us.
✨Tip Number 3
Prepare to discuss your experience in coordinating teams and managing service functions. Be ready to share specific examples of how you've successfully handled repairs and customer communications in previous roles.
✨Tip Number 4
Research common challenges faced by service controllers in the industry. Being able to articulate how you would tackle these issues can set you apart from other candidates when you apply through our website.
We think you need these skills to ace Service Controller
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Service Controller. Highlight key skills such as coordination, communication, and technical knowledge in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in service management or similar roles. Emphasise any previous work with equipment maintenance, customer service, or team coordination.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your skills align with the company's needs. Mention specific examples of how you've successfully managed service functions in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Service Controller.
How to prepare for a job interview at Dawsongroup plc
✨Understand the Role
Make sure you have a clear understanding of what a Service Controller does. Familiarise yourself with the responsibilities, such as managing repairs and coordinating with engineers and suppliers. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
As a Service Controller, you'll need to keep customers informed and coordinate with various teams. Be prepared to discuss examples from your past experiences where you've effectively communicated with clients or managed team dynamics.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like dealing with equipment downtime or managing urgent repair requests. Think of relevant examples from your previous roles that showcase your problem-solving skills and ability to work under pressure.
✨Research the Company
Take some time to learn about the company’s values, mission, and the specifics of their EMC hire fleet. This knowledge will not only help you tailor your answers but also show your genuine interest in the role and the organisation.
