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For Companies At a Glance
- Tasks: Manage B2B customer accounts and provide top-notch support daily.
- Company: Join a dynamic IT services company in a modern rural setting near Chester.
- Benefits: Flexible working hours, part-time options, and a friendly team environment.
- Why this job: Be part of a growing team that values enthusiasm and customer satisfaction.
- Qualifications: Experience in customer account management and strong communication skills required.
- Other info: Open to discussing hours that fit your lifestyle.
The predicted salary is between 28800 - 48000 £ per year.
Established IT Services Company, based in modern offices in a rural setting on the outskirts of Chester (just off the A55), looking to expand and strengthen our team with an enthusiastic, experienced, confident and friendly B2B Customer Account Manager to join us on a full or part time basis. We are happy to discuss hours that suit both your needs and the needs of the role.
Contact Detail:
Obsidian Networks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Account Manager
✨Tip Number 1
Familiarise yourself with the IT services industry, especially B2B customer account management. Understanding the common challenges and solutions in this field will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully managed client relationships in the past. Be ready to discuss specific situations where your friendly and confident approach made a difference.
✨Tip Number 3
Research the company’s values and culture. Tailor your discussions to reflect how your personal values align with theirs, demonstrating that you would be a great fit for their team.
✨Tip Number 4
Prepare thoughtful questions about the role and the company during your interview. This shows your genuine interest in the position and helps you assess if it’s the right fit for you as well.
We think you need these skills to ace Customer Support Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Support Account Manager position. Tailor your application to highlight your relevant experience in B2B customer account management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to customer support and account management. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage customer relationships effectively.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that align with the job requirements and explain how you can contribute to their team. Keep it concise and engaging to capture their attention.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Obsidian Networks Ltd
✨Know the Company
Before your interview, take some time to research the IT services company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for B2B Scenarios
As a Customer Account Manager, you'll likely face questions about handling B2B relationships. Prepare examples from your past experience where you've successfully managed client accounts or resolved issues, highlighting your problem-solving skills.
✨Show Enthusiasm and Confidence
The job description emphasises the need for an enthusiastic and confident individual. During the interview, convey your passion for customer service and your confidence in managing accounts. A positive attitude can make a significant difference.
✨Discuss Flexibility
Since the company is open to discussing hours that suit both parties, be prepared to talk about your availability. Show that you're adaptable and willing to find a schedule that works for both you and the team.
