Loan Servicing Specialist

Contract role 6 Month Duration

Client: Investment Bank

Location: London/Hybrid 3 days on site

Daily rate: £425 – 450 PAYE inside IR35

No sponsorship available

Title: Loan Servicing Specialist

Summary:

Client is enhancing its product offering in EMEA, to begin supporting the Commercial Mortgage Back Security (CMBS) product on its platforms, for the Commercial Real Estate line of business.

Operations will be heavily involved in project, from requirements gathering to UAT, given they will be the team supporting the booking of the product offering on the LIQ application post go-live.

Responsibilities:

• Represent Loan Operations on all project calls/workstreams related to the CBMS project, to ensure the impact to London & Dublin entities is fully considered & planned for.
• Act as the main Loan Operations point of contact for all relevant stakeholders (LOB, Technology, Legal, Treasury etc.) relating to the CMBS project.
• Work with relevant stakeholders to ensure requirements are accurately documented and tracked (JIRA)and that impacted systems are ready to the product offerings.
• Participate in LoanIQ system regression & UAT for CMBS roll-out, ensuring any change to system functionality is fully tested & fit for purpose before being implemented.
• Ensure any defects identified are formally documented and resolution plans agreed. Provide meaningful MIS regarding testing updates as required.
• Assist with documenting any tactical manual workarounds are fully documented approved and communicated to the relevant teams.
• Work with Operations management to ensure a robust Operations runbook is documented, whilst managing task execution, to ensure the bank is positioned to support post go-live.
• Work with Operations management to complete procedure & process flow build documentation, and deliver training to impacted team members.
• Ensure risk is front of mind with any change to process, with all risks formally documented, and controls reviewed to ensure they properly mitigate any process risk

Skills/Experience Required:

• Commercial Mortgage Back Security (CMBS) product experience from a lending standpoint
• A strong academic background
• Business Analyst experience (JIRA, Kanban, Process flow documentation etc.).
• Strong understanding of building tightly controlled processes ensuring Operational risk is always considered.
• Ability to work under pressure and prioritize workload, and also think creatively.
• Strong oral, presentation and written communication skills.
• Strong attention to detail be of an analytical nature with excellent problem solving skills.
• Ability to build relationships internally and externally & to operate in a large, multicultural organisation.
• Understanding of syndicated lending in the role of facility/admin agent would be of benefit.