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- Tasks: Manage high-value client accounts and serve as the main contact for technical teams.
- Company: Join a Manchester-based agency known for creating exceptional websites and digital experiences.
- Benefits: Enjoy a competitive salary, flexible remote work options, and a supportive team environment.
- Why this job: Be part of a dynamic team delivering top-notch solutions that enhance user engagement.
- Qualifications: Experience in account management with strong technical understanding of website projects required.
- Other info: Only UK residents will be considered for this position.
The predicted salary is between 28000 - 42000 £ per year.
Job Title: Technical Account Manager Location: Manchester (Fully Remote or Hybrid) Salary: £35,000 Type: Full-time Industry: Digital Agency (Website and Builds) About the Agency: Favourite People are working with a brilliant Manchester-based agency that specialises in creating exceptional websites and digital experiences. This agency prides itself on delivering top-notch solutions that drive results and enhance user engagement. Role Overview: The agency is seeking a talented Technical Account Manager to join their dynamic team. In this role, the successful candidate will manage high-value accounts and work autonomously, serving as the primary point of contact between clients and the technical teams. Key Responsibilities: Act as the primary liaison for clients, building and maintaining strong relationships to ensure satisfaction and effective communication. Manage client accounts, understanding their goals and advising on technical solutions. Collaborate with technical teams to deliver projects on time and within budget, ensuring all client requirements are met. Provide ongoing support and training to clients on the agency’s products and services. Troubleshoot and resolve technical issues, acting as a trusted advisor for clients’ website-related needs. Monitor account performance and deliver regular reports to clients, highlighting key metrics and areas for improvement. Stay up-to-date with industry trends and best practices to offer relevant insights to clients. Requirements: Proven experience in account management in a digital agency setting, particularly with website projects. Strong technical understanding of website builds and digital technologies. Excellent communication and interpersonal skills, with the ability to build rapport with clients. Strong problem-solving abilities and a detail-oriented approach to account management. Ability to manage multiple projects and client accounts simultaneously. Only UK residents will be considered for this position. What the Agency Offers: Competitive salary of £35,000. Flexible working arrangements: fully remote or hybrid options available. A supportive and collaborative team environment. Opportunities for professional development and training. How to Apply: If you are a motivated individual with a passion for technology and client relations, Favourite People would love to hear from you! Please send your CV to andrea@favouritepeople.co.uk Join this outstanding Manchester-based agency and help deliver exceptional digital experiences for high-value clients!
Technical Account Manager - Agency - £35,000 employer: Favourite People
Contact Detail:
Favourite People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - Agency - £35,000
✨Tip Number 1
Make sure to showcase your experience in account management within a digital agency setting. Highlight specific projects where you successfully managed client relationships and delivered technical solutions.
✨Tip Number 2
Demonstrate your technical understanding of website builds and digital technologies. Be prepared to discuss how you've applied this knowledge to solve client issues or improve project outcomes.
✨Tip Number 3
Prepare examples of how you've built rapport with clients and maintained strong relationships. This role emphasizes communication, so think of instances where your interpersonal skills made a difference.
✨Tip Number 4
Stay updated on industry trends and best practices. Being knowledgeable about the latest developments will not only impress during discussions but also show your commitment to providing valuable insights to clients.
We think you need these skills to ace Technical Account Manager - Agency - £35,000
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Account Manager. Highlight your relevant experience in account management and technical understanding in your application.
Tailor Your CV: Customize your CV to reflect your experience in digital agencies and website projects. Emphasize your communication skills and problem-solving abilities, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and client relations. Mention specific examples of how you've successfully managed accounts and resolved technical issues in the past.
Follow Application Instructions: Make sure to send your application to the specified email address (andrea@favouritepeople.co.uk) and include all required documents. Double-check for any specific instructions mentioned in the job description.
How to prepare for a job interview at Favourite People
✨Understand the Agency's Values
Before your interview, take some time to research the agency's mission and values. This will help you align your answers with what they prioritize, showing that you're a good cultural fit.
✨Showcase Your Technical Knowledge
Be prepared to discuss your technical understanding of website builds and digital technologies. Highlight specific projects where you've successfully managed accounts and resolved technical issues.
✨Demonstrate Strong Communication Skills
Since the role involves being the primary liaison for clients, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've built strong client relationships.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific instances where you've had to troubleshoot issues or manage multiple projects simultaneously, and be ready to share those stories.
