Customer Service Administrator German Speaking
Customer Service Administrator German Speaking

Customer Service Administrator German Speaking

Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Customer Service Administrator, handling quotes, orders, and customer inquiries.
  • Company: Be part of a leading FMCG brand in arts & entertainment ware across the UK and Europe.
  • Benefits: Enjoy career growth, comprehensive training, 22 holidays, private health insurance, and a fun work environment.
  • Why this job: This role offers a chance to exceed customer expectations and thrive in a dynamic team.
  • Qualifications: Fluency in English and German is essential; passion for customer service is a must.
  • Other info: Full-time, permanent position with Monday to Friday hours in Bishops Stortford.

The predicted salary is between 20000 - 30000 £ per year.

Customer Service Administrator German Speaking – Salary £20 – 25,000 Hybrid working 1 day per month in the office in Cambridgeshire Are you a fluent German or Swiss German? Do you want to work from home? Do you enjoy working with customers? If the answer is YES then this is an ideal career opportunity for you! Our client is a people focused business who strive to create an environment where mutual respect, trust, collaboration and a shared sense of purpose drives their success. They are looking for a German Speaking Customer Service Administrator to join the Customer Services team that want to work for a unique company with lovely, kind and generous people. They have a network of German Speaking Customer Service Administrators that are passionate about their products and people. The German Speaking Customer Service Administrator will assist a wide range of customers with their product orders and questions. The Customer Service Administrator German Speaking will provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and process…

Customer Service Administrator German Speaking employer: Athena Resourcing Solutions Careers

Our client is an exceptional employer, offering a vibrant and supportive work culture in Bishops Stortford, where employees are encouraged to grow and advance their careers. With comprehensive training, private health insurance, and generous holiday allowances, the company prioritizes employee well-being and satisfaction, making it an ideal place for those passionate about delivering outstanding customer service.
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Contact Detail:

Athena Resourcing Solutions Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Administrator German Speaking

✨Tip Number 1

Make sure to highlight your fluency in both English and German during any conversations or interviews. Being bilingual is a significant asset for this role, so be prepared to demonstrate your language skills.

✨Tip Number 2

Familiarize yourself with the FMCG industry and the specific products offered by our client. Understanding their offerings will help you engage more effectively with customers and show your enthusiasm for the role.

✨Tip Number 3

Prepare to discuss your experience with customer service and administration tasks. Think of specific examples where you exceeded customer expectations or improved processes, as these will resonate well with the hiring team.

✨Tip Number 4

Show your willingness to learn and grow within the company. Mention any relevant training or professional development you've pursued in the past, as this aligns with the opportunities for career growth that we offer.

We think you need these skills to ace Customer Service Administrator German Speaking

Fluent in English and German
Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Proficiency in Microsoft Excel
Organizational Skills
Problem-Solving Skills
Ability to Work in a Fast-Paced Environment
Time Management Skills
Data Entry Accuracy
Team Collaboration
Adaptability
Knowledge of FMCG Industry
Experience with Office Administration

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Customer Service Administrator position. Understand the key responsibilities and required skills, especially the importance of fluency in both English and German.

Tailor Your CV: Customize your CV to highlight relevant experience in customer service and administration. Emphasize any previous roles where you handled customer inquiries or managed office tasks, and make sure to mention your language skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples of how you've exceeded customer expectations in the past.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your language proficiency in both English and German is clearly demonstrated throughout your application.

How to prepare for a job interview at Athena Resourcing Solutions Careers

✨Showcase Your Language Skills

Since the role requires fluency in both English and German, be prepared to demonstrate your language proficiency during the interview. Practice common customer service scenarios in both languages to show your versatility.

✨Understand the Company’s Products

Familiarize yourself with the client’s arts & entertainment products. Being knowledgeable about what they offer will help you answer questions more effectively and show your genuine interest in the company.

✨Highlight Your Customer Service Experience

Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will illustrate your ability to exceed customer expectations, which is crucial for this role.

✨Demonstrate Your Organizational Skills

As the position involves managing orders and maintaining databases, be ready to discuss how you stay organized and manage multiple tasks efficiently. Mention any tools or methods you use to keep track of your work.

Customer Service Administrator German Speaking
Athena Resourcing Solutions Careers
A
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