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- Tasks: Join our team to provide top-notch customer service via phone and email.
- Company: Kettler is a leading wholesaler of outdoor leisure products based in Redditch.
- Benefits: Enjoy hybrid working with up to 2 days from home each week.
- Why this job: Be part of a quality-driven company known for innovation and teamwork.
- Qualifications: Strong communication skills and a passion for helping customers are essential.
- Other info: Collaborate in a modern office while contributing to a positive team vibe.
The predicted salary is between 24000 - 36000 £ per year.
Job Description 3 Customer Service Assistants! Are you passionate about providing exceptional customer service? Do you want to work for a leading outdoor leisure wholesaler? If so, we have the perfect opportunity for you! Kettler We are a leading wholesaler of outdoor leisure products based in Redditch. Hybrid working allows you to work from home up to 2 days per week. With a reputation for quality and innovation, we’re committed to delivering the best products and services to our customers. The Role: We’re looking for three Customer Service Assistants to join our customer service team. This is a hybrid working role , combining the flexibility of working from home with the opportunity to collaborate in our modern office. Your responsibilities will include: Providing excellent customer service via phone and email. Handling enquiries, orders, and queries with professionalism and care. Collaborating with internal teams to resolve issues efficiently. Maintaining accurate records of customer interactions. Contributing to a positive and engaging team environment. What We’re Looking For: Strong communication and …
Customer Service Advisor x 3 employer: KETTLER (G.B.) LIMITED
Contact Detail:
KETTLER (G.B.) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor x 3
✨Tip Number 1
Familiarize yourself with Kettler's product range and values. Understanding the outdoor leisure market and what makes Kettler stand out will help you connect better with customers and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries. Role-playing different scenarios can prepare you for real-life situations and show your ability to provide exceptional service.
✨Tip Number 3
Highlight your experience with hybrid working environments. Be ready to discuss how you manage your time and stay productive while working from home, as this is a key aspect of the role.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Since the role involves working closely with internal teams, sharing examples of how you've successfully collaborated in the past can set you apart from other candidates.
We think you need these skills to ace Customer Service Advisor x 3
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and the skills required for the Customer Service Advisor position at Kettler. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service roles or experiences that demonstrate your ability to handle enquiries and provide excellent service. Use specific examples to showcase your skills.
Showcase Communication Skills: Since strong communication is key for this role, make sure to reflect this in your application. Use clear and concise language, and consider including examples of how you've effectively communicated with customers in the past.
Express Enthusiasm for the Company: Convey your passion for outdoor leisure products and your desire to work for a leading wholesaler like Kettler. Mention what excites you about the company and how you can contribute to their commitment to quality and innovation.
How to prepare for a job interview at KETTLER (G.B.) LIMITED
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer.
✨Demonstrate Strong Communication Skills
Since the role involves handling enquiries via phone and email, practice clear and concise communication. Be prepared to discuss how you would handle difficult customer interactions.
✨Highlight Team Collaboration Experience
Talk about your experience working in teams and how you’ve collaborated with others to resolve issues. This will show that you can contribute to a positive team environment.
✨Prepare for Hybrid Working Questions
Since this is a hybrid role, be ready to discuss how you manage your time and stay productive while working from home. Share any strategies you use to maintain communication with your team remotely.
