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For Companies At a Glance
- Tasks: Lead the optimisation of the ServiceNow platform and support global teams.
- Company: Join a forward-thinking organisation focused on operational transformation.
- Benefits: Enjoy flexible working options and a dynamic work environment.
- Why this job: Be part of a critical role that drives operational excellence and innovation.
- Qualifications: Experience with ServiceNow and strong leadership skills are essential.
- Other info: This position offers opportunities for professional growth and development.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a talented and proactive ServiceNow Systems & Process Lead to join a forward-thinking organisation undergoing major operational transformation. This role will play a critical part in managing and optimising the ServiceNow platform and supporting operational excellence across three key global teams: a 24/7 Service Desk, Invoice Reconciliation, and Customer Support.
Contact Detail:
Adria Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Systems & Process Lead
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being knowledgeable about recent enhancements can help you stand out during discussions and demonstrate your commitment to optimising the system.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Showcase your experience with operational excellence initiatives. Be ready to discuss specific examples where you've successfully implemented process improvements, as this will resonate well with the role's focus on optimisation.
✨Tip Number 4
Prepare to discuss how you would manage and lead teams effectively. Highlight your leadership style and any relevant experiences that demonstrate your ability to guide teams through transformation and maintain high service standards.
We think you need these skills to ace ServiceNow Systems & Process Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the ServiceNow Systems & Process Lead position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in managing and optimising ServiceNow platforms. Use specific examples from your past roles that demonstrate your ability to support operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention how your skills can contribute to the operational transformation and success of the global teams mentioned.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Adria Solutions
✨Understand the ServiceNow Platform
Make sure you have a solid grasp of the ServiceNow platform and its functionalities. Be prepared to discuss your experience with it, including any specific modules you've worked with and how you've optimised processes in previous roles.
✨Showcase Your Leadership Skills
As a Systems & Process Lead, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've led teams or projects in the past, focusing on your approach to managing change and driving operational excellence.
✨Familiarise Yourself with Operational Excellence
Research what operational excellence means within the context of ServiceNow and the specific teams mentioned in the job description. Be ready to discuss strategies you've implemented to improve efficiency and effectiveness in similar environments.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come armed with insightful questions about the company's transformation journey and how the ServiceNow platform fits into their overall strategy. This shows your genuine interest in the role and the organisation.
