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For Companies At a Glance
- Tasks: Lead and optimise the ServiceNow platform for operational excellence.
- Company: Join a forward-thinking organisation driving major operational transformation.
- Benefits: Enjoy flexible working options and a dynamic work environment.
- Why this job: Be part of a critical team impacting global operations and enhancing service delivery.
- Qualifications: Experience with ServiceNow and strong leadership skills are essential.
- Other info: Opportunity to work with diverse global teams in a 24/7 environment.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a talented and proactive ServiceNow Systems & Process Lead to join a forward-thinking organisation undergoing major operational transformation. This role will play a critical part in managing and optimising the ServiceNow platform and supporting operational excellence across three key global teams: a 24/7 Service Desk, Invoice Reconciliation, and Customer Support.
ServiceNow Systems & Process Lead employer: Adria Solutions
Contact Detail:
Adria Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Systems & Process Lead
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being knowledgeable about recent enhancements will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals who are already working in ServiceNow roles or similar positions. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised processes in previous roles. Highlighting your experience in managing systems and leading teams will showcase your ability to contribute effectively to our operational transformation.
✨Tip Number 4
Research our organisation's current projects and initiatives related to ServiceNow. Understanding our goals and challenges will allow you to tailor your conversation during the interview, showing that you're genuinely interested in being part of our team.
We think you need these skills to ace ServiceNow Systems & Process Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the ServiceNow Systems & Process Lead position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience with ServiceNow and any relevant operational transformation projects. Use specific examples that demonstrate your ability to manage and optimise platforms.
Showcase Soft Skills: In addition to technical skills, emphasise your soft skills such as leadership, communication, and problem-solving. These are crucial for a role that involves collaboration across global teams.
Customise Your Application: Make sure to customise your CV and cover letter for this specific role. Use keywords from the job description to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at Adria Solutions
✨Understand the ServiceNow Platform
Make sure you have a solid grasp of the ServiceNow platform and its functionalities. Be prepared to discuss your experience with it, including any specific modules you've worked with and how you've optimised processes in previous roles.
✨Showcase Your Leadership Skills
As a Systems & Process Lead, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've led teams or projects in the past, focusing on your approach to managing change and driving operational excellence.
✨Familiarise Yourself with Operational Excellence
Research what operational excellence means within the context of ServiceNow and the specific teams mentioned in the job description. Be ready to discuss strategies you've implemented to improve efficiency and effectiveness in similar environments.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come armed with insightful questions about the company's transformation journey and how the ServiceNow platform fits into their overall strategy. This shows your genuine interest in the role and the organisation.
