Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support core banking applications and manage daily operations.
- Company: Join ECS Recruitment Group, a leader in connecting talent with opportunities.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Be part of a team that drives technology improvements and enhances banking services.
- Qualifications: Familiarity with core banking platforms and SQL is essential; ITIL knowledge is a plus.
- Other info: This is a 3-month contract role based in Edinburgh.
Application Support Analyst Job type: Contract (3 months) Location: Edinburgh Overview Responsible for supporting the Banks’ core applications (including Oracle Flexcube1, Document Management System, Managed File Transfer Integration; CRM). Support duties include: daily batch management; requirements analysis and design of changes; configuration and release management; environment management; oversight of third-party suppliers; incident management; problem management (Level 1 & 2 technical support) Responsibilities Administration of multiple core application platforms (e.g. configuration; database; parameterisation; scripting) Work with stakeholders and change teams to determine requirements for core platform change requests and subsequent impact analysis and design Design and implement solutions that optimise performance, supportability, security and resilience Identify and troubleshoot issues and incidents in core applications and propose resolution in a timely manner Providing 1st Line / 2nd Line application support to colleagues across the Bank (incl. functional subject matter expertise / internal consultancy) Oversight of third-party IT suppliers (including hosting and managed service partners) Manage core application configuration and environments Support operation of key IT controls (incl. role-based access control; release management) Support daily batch operations and regular security patching (outside of working hours) Focusing on long-term business and technology objectives, identify opportunities for investment and continual improvement Required Qualifications, Knowledge, & Skills Familiarity with Core Banking platforms Understanding of UK Payment mechanisms including the relevant UK regulations and directives Fluent with SQL and have experience with database design and large data sets Excellent knowledge of Oracle applications, databases and tools (including PL/SQL) would be beneficial Experience in Service delivery framework (ITIL Infrastructure Library) Design and implementation experience of Database, Middleware & API Strong understanding of software architecture principles and design patterns Ability to work accurately under pressure and meet tight deadlines Ability to manage multiple tasks simultaneously Excellent attention to detail and high levels of accuracy Good analytical and problem-solving skills Good organisational and time management skills Excellent verbal and written communication skills Work effectively under pressure Be a team player, detail oriented, focused on quality to ensure the team’s successECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy
Application Support Analyst employer: ECS Resource Group Ltd
Contact Detail:
ECS Resource Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Familiarize yourself with the core banking platforms mentioned in the job description, especially Oracle Flexcube. Understanding how these systems operate will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your SQL skills and database design knowledge. Since the role requires working with large data sets, being able to demonstrate your proficiency in SQL during discussions can set you apart from other candidates.
✨Tip Number 3
Gain a solid understanding of ITIL frameworks, as this role involves service delivery. Being able to discuss how you've applied ITIL principles in past experiences will show that you're well-prepared for the responsibilities of this position.
✨Tip Number 4
Prepare examples of how you've successfully managed incidents or problems in previous roles. Highlighting your analytical and problem-solving skills with real-life scenarios will demonstrate your capability to handle the challenges of this job.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Application Support Analyst position. Highlight key responsibilities and required skills, such as familiarity with core banking platforms and SQL proficiency.
Tailor Your CV: Customize your CV to reflect your experience with core banking applications, database design, and ITIL frameworks. Use specific examples that demonstrate your problem-solving skills and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that connects your background to the job requirements. Emphasize your experience in application support, incident management, and your understanding of UK payment mechanisms.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your communication is clear and professional, reflecting your attention to detail and high levels of accuracy.
How to prepare for a job interview at ECS Resource Group Ltd
✨Showcase Your Technical Skills
Make sure to highlight your familiarity with core banking platforms and your experience with SQL, PL/SQL, and database design. Be prepared to discuss specific projects where you utilized these skills.
✨Understand the Business Context
Demonstrate your understanding of UK payment mechanisms and relevant regulations. This will show that you are not only technically proficient but also aware of the business implications of your work.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would troubleshoot issues in core applications. Prepare examples of past incidents you've managed and the solutions you implemented to resolve them.
✨Emphasize Team Collaboration
Since the role involves working with stakeholders and third-party suppliers, be ready to discuss your experience in team settings. Highlight your communication skills and ability to manage multiple tasks effectively.
