At a Glance
- Tasks: Join our mobile team to deliver top-notch air conditioning maintenance and repairs.
- Company: Atlas Workplace Services focuses on personalised facilities management with a human touch.
- Benefits: Enjoy a supportive work culture, opportunities for growth, and a chance to make a real impact.
- Why this job: Be part of a team that values quality service and customer satisfaction in a dynamic environment.
- Qualifications: NVQ level 3 in Air Conditioning and relevant experience in multi-site service delivery required.
- Other info: Work across diverse locations and engage with clients to ensure exceptional service.
The predicted salary is between 30000 - 42000 £ per year.
We have a great opportunity for an Air Conditioning Engineer to join our team in the North West.
As part of the regional mobile team, you will be required to assist the team in the efficient delivery of the PPM and reactive maintenance activities. You will be required to deliver a wide range of statutory and routine PPMs as well as reactive maintenance activities that will require completing in-line with specific contract SLAs.
The Ideal candidate will be competent to deliver high quality maintenance and reactive repairs across multiple disciplines where required and appropriate, but with particular attention being given to experience in working with their primary discipline – Air-con / Refrigeration.
Principle Duties and Responsibilities
- Ensure the highest standards and Atlas competencies are delivered and demonstrated.
- Deliver Portfolio M&E PPM and minor works.
- Ensure the Client, Customer and Team are ‘kept in the loop’ through feedback and regular updates.
- Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer.
- Provide technical support, advice and guidance to the Customer and Team.
- Ensure best value for money to the Client by ensuring accuracy within the Team by checking resource and materials are suitable to effectively deliver the service.
- Report on performance to your Area Manager.
- Ensure safe delivery of all Atlas works, including those of our service partners.
- Produce details of time and materials required for any minor works for quoting purposes.
- Liaise with Account Support, Supervisors, Managers, and Sub-Contractors to deliver work to the highest standard within SLA, as required.
- Build and foster relationships with the Client, Customer, other Atlas colleagues.
- Ensure Maximo system is constantly updated via your issued tablet and that all time is accounted for on the generated timesheet.
- Take ownership of the sites delivering exceptional service to the customer.
- Cover all call out responsibilities out of hours when rostered.
Minimum Qualifications, Certifications and Training required
- NVQ level 3 in given trade.
- Qualified Air Conditioning Engineer.
- City & Guilds 2079 F-Gas Regulations (Cat1).
Essential Knowledge, Skills and Experience for this role
- Good understanding of modern office software.
- Experience of working with asset/work management systems such as MAXIMO / CAFM systems on Android tablets.
- 3 years previous experience within similar environment and in particular across area multi sites and multi discipline service delivery.
- 2 years’ experience in customer facing outsourcing environment.
- Background in mobile engineering/property maintenance.
Atlas Workplace Services was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. We achieve this by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres.
We are present right across the UK at more than 1,000 sites and over 11 million square feet of premises. Our services include engineering maintenance, security, cleaning, compliance, reception, energy solutions and more.
Air Conditioning Engineer employer: Atlas Workplace Services
Contact Detail:
Atlas Workplace Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Conditioning Engineer
✨Tip Number 1
Familiarise yourself with the MAXIMO or CAFM systems, as experience with these tools is essential for the role. If you haven't used them before, consider taking a short online course or tutorial to get a basic understanding.
✨Tip Number 2
Highlight your customer service skills during any discussions or interviews. Since the role involves a lot of client interaction, showcasing your ability to communicate effectively and build relationships will set you apart.
✨Tip Number 3
Prepare to discuss specific examples from your previous work that demonstrate your ability to deliver high-quality maintenance and repairs. Being able to share real-life scenarios will show your competence and experience in the field.
✨Tip Number 4
Research Atlas Workplace Services and their approach to facilities management. Understanding their values and how they prioritise customer satisfaction will help you align your responses and show that you're a good fit for their team.
We think you need these skills to ace Air Conditioning Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Air Conditioning Engineer. Focus on relevant qualifications like your NVQ level 3 and City & Guilds 2079 F-Gas Regulations certification. Include specific examples of your work in PPM and reactive maintenance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with asset/work management systems like MAXIMO, and how you can contribute to delivering high-quality service and customer satisfaction.
Highlight Relevant Skills: In your application, emphasise your technical skills and experience in mobile engineering and property maintenance. Discuss your ability to work across multiple disciplines and your understanding of modern office software.
Showcase Your Customer Service Experience: Since the role involves customer interaction, provide examples of your experience in a customer-facing environment. Highlight how you've built relationships and ensured client satisfaction in previous roles.
How to prepare for a job interview at Atlas Workplace Services
✨Showcase Your Technical Skills
Make sure to highlight your qualifications, especially your NVQ level 3 and City & Guilds 2079 F-Gas Regulations. Be prepared to discuss specific projects or experiences where you successfully applied your air conditioning and refrigeration skills.
✨Demonstrate Customer Service Experience
Since the role involves a lot of customer interaction, share examples of how you've provided excellent service in previous positions. Discuss how you kept clients informed and satisfied, as this aligns with the company's focus on customer satisfaction.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of asset/work management systems like MAXIMO or CAFM. Being able to discuss your experience with these tools will show that you're ready to hit the ground running and can manage tasks efficiently.
✨Emphasise Team Collaboration
The job requires working closely with various teams and clients. Prepare to talk about your experience in team settings, how you communicate updates, and how you build relationships with colleagues and clients to ensure smooth operations.