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- Tasks: Be the friendly face of our care home, welcoming visitors and managing calls.
- Company: Join Excelcare, a family-owned care home group with over 34 years of experience.
- Benefits: Earn £12.60 per hour with flexible shifts available throughout the week.
- Why this job: Make a real difference in people's lives while being part of a compassionate team.
- Qualifications: No specific qualifications required, just a friendly attitude and dedication.
- Other info: Enjoy a supportive work environment where you become part of our family.
We have an opportunity for an efficient and friendly Bank Receptionist at our St Fillans Care Home in Colchester . You will become part of a compassionate and welcoming team providing physical, emotional, and social support and most importantly outstanding meal experiences for the people living in our care home. Your dedication, reliability and support will make a difference every day. Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. Outstanding care is central to everything we do. By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect: Salary: £12.60 per hour 0 hour contract. You will be able to pick up shifts as and when available between Monday – Sunday About the role: As a receptionist you will be the first point of contact for all visitors to the care home therefore it is essential that everyone is greeted with a warm welcome. Ensure all visitors sign in and out. Answer all telephone calls and ensure that messages are delivered in a timely manner or calls are transferred to the relevant person. Deal with incoming and outgoing post. Ensure the reception area is…
Bank Receptionist employer: Excelcare Holdings
Contact Detail:
Excelcare Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Show your friendly and compassionate side during any interactions you have with the team or during the application process. This role is all about creating a welcoming environment, so demonstrating your interpersonal skills can set you apart.
✨Tip Number 2
Familiarize yourself with the specific needs of the residents in a care home setting. Understanding the challenges faced by older people, especially those with dementia or physical disabilities, will help you connect better with the team and the residents.
✨Tip Number 3
Be prepared to discuss your reliability and dedication in previous roles. Since this position involves picking up shifts as needed, showcasing your flexibility and commitment to being there for the team will be crucial.
✨Tip Number 4
Research Excelcare and its values before your interview. Being able to articulate why you want to join a family-owned care home group that prioritizes outstanding care will demonstrate your genuine interest in the position.
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Bank Receptionist position. Understand the key responsibilities and the qualities that Excelcare values, such as friendliness, efficiency, and dedication.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service or reception roles. Emphasize skills that align with the job requirements, such as communication, organization, and a compassionate approach.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at Excelcare and how your values align with their mission of providing outstanding care.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Excelcare Holdings
✨Show Your Friendly Side
As a Bank Receptionist, your role is all about making visitors feel welcome. During the interview, demonstrate your friendly demeanor and ability to connect with people. Share examples of how you've provided excellent customer service in the past.
✨Highlight Your Organizational Skills
The job requires managing various tasks like answering calls, handling post, and ensuring the reception area is tidy. Be prepared to discuss your organizational skills and how you prioritize tasks effectively in a busy environment.
✨Emphasize Reliability and Dedication
Excelcare values dedication and reliability. Make sure to convey your commitment to providing outstanding care and support. Discuss any previous experiences where your reliability made a positive impact on your team or workplace.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as dealing with difficult visitors or managing multiple phone calls. Practice your responses to show your problem-solving skills and ability to remain calm under pressure.
