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- Tasks: As a Recovery Driver, you'll assist customers in need and ensure they get back on the road safely.
- Company: Join The AA, a trusted name in roadside assistance with a commitment to customer care.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
- Qualifications: A valid driving licence and a passion for helping others are essential.
- Other info: On-target earnings can reach up to £45,435, making this a rewarding opportunity.
The predicted salary is between 36000 - 63000 £ per year.
Push for Better. Join The AA.
As our Roadside Recovery Driver, youll go the extra mile for our customers.
Anything can happen whilst driving, but its OK we are the AA! We get everyone back on the road safely and get their day moving again.?
On Target Earnings:£45,435for CE, £39,785for Clicense
Salary: Guaranteedminimumc.£38,187 for CE (HGV 1) license, £34,815for C(HGV 2) license
*This includes a locationallowance*
Depot Postcode: KT15 2QF
- Shifts:Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover fromday one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
Youllbe the friendly face of the UKs largest motoring organisation. To our customers,yourethe superhero. Ready for anything,youllbe there for them, anytime, anywhere and in any weather.Youllget their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator:You\’re great with your customers, youre the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter:You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver:Youre someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally youll hold the CE (HGV 1) licence too, although this isnt essential as we can help you with this.
- Alongside this, youll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology- training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Additional information
As a valued team member, youll have access to a range of fully supported development programmes, designed to help you progress your career with us.
Whether youre looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career youre looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
Youll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment.
As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today
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Contact Detail:
The AA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your customer service skills. As a Recovery Driver, you'll be interacting with customers who may be stressed or upset. Demonstrating your ability to handle these situations calmly and effectively can set you apart from other candidates.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide valuable insights into the company culture and the specifics of the Recovery Driver role, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare for practical assessments. The role may involve driving tests or scenario-based evaluations, so make sure you're comfortable with the vehicle you'll be using and can demonstrate your recovery skills effectively.
We think you need these skills to ace Recovery Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Driver at The AA. Familiarise yourself with the job description and think about how your skills and experiences align with what they are looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in driving, customer service, and any previous roadside assistance roles. Use specific examples that demonstrate your ability to handle challenging situations on the road.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to providing excellent service. Mention why you want to work for The AA specifically and how you can contribute to their mission of getting customers back on the road safely.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role like this.
How to prepare for a job interview at The AA Group
✨Know Your Roadside Recovery Basics
Familiarise yourself with the key responsibilities of a Recovery Driver. Understand the types of vehicles you may encounter and the common issues drivers face. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
As a Recovery Driver, you'll be interacting with customers in stressful situations. Prepare examples of how you've provided excellent customer service in the past, highlighting your ability to remain calm and supportive under pressure.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss scenarios where you've had to think on your feet. The interviewers will want to see how you approach unexpected challenges, so prepare specific examples that showcase your problem-solving skills.
✨Research The AA's Values
Understand The AA's mission and values, particularly their commitment to customer care and safety. Be prepared to explain how your personal values align with theirs, as this will show your genuine interest in the role and the company.
