Sommelier - London

Sommelier – London Sommelier Front of House Contract: Salary: THE ROOF GARDENS The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington. Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club. A place of escape, bursting with wildflowers, olive and mulberry trees, grassy lawns and hidden nooks. An Art Deco gem created in 1938, The Roof Gardens has a legendary legacy. People have come together, the curious, creative, riotous, radical and respected alike. Every chapter scatters their seeds in the soil; we are merely the latest gardeners in its ongoing story. Created for season-by-season, morning-to-moonlight experiences. Al fresco Italian in the Walled Garden, vibrant, healthy twists on club classics in the Sun Pavilion, live performances and cosy cabanas in the Spanish Garden and late-night revelry in our den of decadence, the Biba Bar. Curated talks, debates, supper clubs and intimate celebrations in Esme\’s private villa. The Roof Gardens’ community is united by open-mindedness, optimism and kindness, not defined by background. The Role We are looking for a committed Sommelier to join The Roof Gardens (TRG) team to deliver first class wine operations across our spaces. You will be working with a busy team carrying out all functions related to wine in the club. You will advise members/guests on their choices whilst providing an engaging, friendly and charismatic service. You will ensure operations and processes are delivered by the team to ensure a first class service, and furthermore, support excellent training opportunities for our team. Engaging with Members is essential, therefore a passion for delivering the highest levels of service is essential. Your main responsibilities will include: Operations & Service Oversee day to day wine operations (mise-en-place, stock taking, inventory, wine list development, table-servicing, cleaning, glassware, wine fridges, clear down etc). Welcome members and guests in a friendly and accommodating manner, making a great first impression and looking after important tables as required. Provide personalised wine recommendations to members and guests to enhance their dining experience. Collaborate closely with the Head Sommelier and Head Chefs to create innovative wine pairings that complement the menu offering. Support Head Sommelier/Assistant Head Sommelier in the development and implementation of appropriate wine training for respective F&B/FOH/Events team members to support knowledge and facilitate strong sales. Ensure to always deliver and meet the standard for service excellence and professionalism within the sommelier team. Work with the Head Sommelier to deliver exceptional standards of service within Food and Beverage Operations based on TRG’s values. Work collaboratively with the Head Sommelier to deliver the objectives of the Food and Beverage department. Finance & Inventory Management Work closely with the Head Sommelier /Assistant HEad Sommelier to achieve profitability and to meet your revenue for your area. Analyse daily reports; set targets; suggest strategies and ideas to resolve adverse trends/improve sales if required. With Head Sommelier and Assistant Head Sommelier oversee inventory management and work with the Stock Controller/Bars Manager to conduct regular stock take, audits etc. General departmental administration. Maintenance & Compliance Ensure the cellars and wine stores are safe and meticulously maintained to the highest standards. Complete opening and closing duties to ensure compliance and quality assurance of standards are maintained. Ensure adherence to health & safety, food hygiene and fire regulations are followed and any other Company policy and procedure. Ensure full adherence to the licence operating requirements which always require compliance. This job description reflects the present requirements of the post and should not be seen as an exhaustive list of responsibilities. Duties and responsibilities may develop and change in consultation with line management. The skills and experience which will help you succeed in this role Prior experience in a similar role in high quality, destination restaurant or private members’ club in a similar role A deep passion for wine coupled with the desire to continue expanding your knowledge A hands-on, proactive and enthusiastic team player A passion for delivering exceptional guest experiences, with a commitment to service excellence Warm, personable and professional at all times with exceptional attention to detail and with the ability to look ahead and pre-empt issues or challenges Exceptional communication skills and rapport-building abilities and a great memory for names and faces Passion for championing diversity, equality, equity and inclusion You will possess a friendly, characterful demeanor and take genuine pleasure in supporting your colleagues Strong network with suppliers, producers and winemakers across the UK and beyond is beneficial Strong network within hospitality industry to support us in our recruitment needs Desire to work flexible hours including nights and weekends, and be happy to travel on suppliers visits / training days etc. Benefits Salary above market rate plus tronc 30 days (inc BH) holiday which increase by 1 with each complete year of service + 1 extra day to celebrate YOU and another day to volunteer Free healthy meal during your shift Growth opportunities, both personally and professionally Breakout spaces where you can shower, securely leave your things, and relax with colleagues Uniform and laundry Zen, multi-faith space, and retreat Financial platform Wagestream Statutory pension contributions A safe journey home – £20 Uber Credit if you finish work between 12-5am We are a community united by attitude, curiosity and optimism, not defined by background. We celebrate individuality and free expression. It doesn\’t matter where you have come from, it\’s where you are going. The Roof Gardens is a welcoming place of acceptance where growth is nurtured, experiences are shared, stories are exchanged and ideas are born. If you’d like to join us on the next chapter of The Roof Gardens , we’d love to hear from you.