Telesales Agent

Telesales Agent

Warrington Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make outbound calls to follow up on warm leads and assist with loan applications.
  • Company: Join a dynamic financial services firm focused on growth and customer satisfaction.
  • Benefits: Enjoy clear progression opportunities and a supportive work environment.
  • Why this job: Perfect for confident communicators eager to build relationships and succeed in sales.
  • Qualifications: Experience in telephony, call centres, or customer service is essential.
  • Other info: This role offers a chance to grow within a nurturing company culture.

The predicted salary is between 24000 - 36000 £ per year.

Our client, an ambitious and growing financial services firm, are looking to recruit two tenacious telephony agents to support the acquisitions team in securing loans for potential new customers.

You’ll follow up on warm leads to actively progress applications through outbound calls; liaising between potential new customers and brokers to ensure a smooth process, answer any queries, complete due diligence and finalise the loan terms.

If you’re confident on the phone, able to build relationships and have the drive & enthusiasm to succeed then this could be the role for you.

You’ll need to have experience in either a telephony / call centre role OR engaging with customers face-to-face in a customer service or sales type environment.

This is an exciting opportunity to develop a career in an expanding business with a demonstrable track record of nurturing and developing talent, providing clear progression opportunities.

Telesales Agent employer: Davies Talent Solutions

Our client is an exceptional employer, offering a dynamic work culture that fosters growth and development within the financial services sector. With a strong commitment to nurturing talent, employees benefit from clear progression pathways and ongoing training opportunities, all while working in a supportive environment that values teamwork and success. Located in a vibrant area, this role not only provides meaningful work but also the chance to be part of a forward-thinking company that prioritises employee satisfaction and career advancement.
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Contact Detail:

Davies Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Agent

✨Tip Number 1

Familiarise yourself with the financial services industry. Understanding the basics of loans, interest rates, and customer needs will help you engage more effectively with potential customers during calls.

✨Tip Number 2

Practice your phone skills! Role-play with a friend or family member to simulate outbound calls. Focus on building rapport quickly and addressing customer queries confidently.

✨Tip Number 3

Research common objections in telesales and prepare responses. Knowing how to handle pushback will demonstrate your problem-solving skills and enhance your chances of success.

✨Tip Number 4

Network with current or former telesales agents. They can provide insights into the role and share tips on what worked for them, giving you an edge in your application process.

We think you need these skills to ace Telesales Agent

Excellent Communication Skills
Persuasive Selling Techniques
Customer Relationship Management
Active Listening
Problem-Solving Skills
Time Management
Resilience and Tenacity
Attention to Detail
Ability to Work Under Pressure
Outbound Calling Experience
Knowledge of Financial Products
Adaptability
Team Collaboration
Data Entry Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in telephony or customer service roles. Emphasise any achievements in sales or customer engagement to show you have the skills needed for the Telesales Agent position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully engaged with customers in the past, and express your eagerness to contribute to their acquisitions team.

Highlight Communication Skills: In your application, emphasise your strong communication skills. Provide examples of how you've built relationships with customers over the phone or in person, as this is crucial for the Telesales Agent role.

Show Your Drive and Enthusiasm: Convey your motivation and passion for the role in both your CV and cover letter. Companies are looking for candidates who are not only qualified but also genuinely excited about the opportunity to grow within their business.

How to prepare for a job interview at Davies Talent Solutions

✨Show Your Confidence

As a Telesales Agent, confidence is key. Practice speaking clearly and assertively about your experiences and skills. This will help you convey your ability to handle calls and engage with customers effectively.

✨Demonstrate Relationship-Building Skills

Prepare examples of how you've successfully built relationships in previous roles. Whether through telephony or face-to-face interactions, showcasing your ability to connect with customers will be crucial.

✨Know the Product

Familiarise yourself with the financial services offered by the company. Understanding the products will allow you to answer queries confidently and demonstrate your commitment to helping potential customers.

✨Prepare for Common Questions

Anticipate questions related to your experience in sales or customer service. Be ready to discuss challenges you've faced and how you've overcome them, as this will highlight your problem-solving skills and resilience.

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