At a Glance
- Tasks: Make outbound calls to follow up on warm leads and assist with loan applications.
- Company: Join a dynamic financial services firm focused on growth and customer satisfaction.
- Benefits: Enjoy clear progression opportunities and a supportive work environment.
- Why this job: Perfect for confident communicators eager to build relationships and succeed in sales.
- Qualifications: Experience in telephony, call centre, or customer service roles is essential.
- Other info: This role offers a chance to grow within a nurturing company culture.
The predicted salary is between 24000 - 36000 £ per year.
Our client, an ambitious and growing financial services firm, are looking to recruit two tenacious telephony agents to support the acquisitions team in securing loans for potential new customers.
You’ll follow up on warm leads to actively progress applications through outbound calls; liaising between potential new customers and brokers to ensure a smooth process, answer any queries, complete due diligence and finalise the loan terms.
If you’re confident on the phone, able to build relationships and have the drive & enthusiasm to succeed then this could be the role for you.
You’ll need to have experience in either a telephony / call centre role OR engaging with customers face-to-face in a customer service or sales type environment.
This is an exciting opportunity to develop a career in an expanding business with a demonstrable track record of nurturing and developing talent, providing clear progression opportunities.
Contact Detail:
Davies Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Agent
✨Tip Number 1
Familiarise yourself with the financial services industry. Understanding the basics of loans, interest rates, and customer needs will help you engage more effectively with potential customers during calls.
✨Tip Number 2
Practice your phone skills! Role-play with a friend or family member to simulate outbound calls. Focus on building rapport quickly and addressing customer queries confidently.
✨Tip Number 3
Research common objections in telesales and prepare responses. Knowing how to handle pushback will demonstrate your readiness for the role and your ability to close deals.
✨Tip Number 4
Showcase your enthusiasm for the role during any interactions. Whether it's in a phone call or an interview, expressing genuine interest in helping customers can set you apart from other candidates.
We think you need these skills to ace Telesales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telephony or customer service roles. Emphasise any achievements in sales or customer engagement to show you have the skills needed for the Telesales Agent position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your confidence on the phone and your ability to build relationships. Mention specific examples of how you've successfully engaged with customers in previous roles.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and the ability to work under pressure. These are crucial for a Telesales Agent, so make sure they stand out.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Let them know why you're excited about the opportunity to work in an expanding business and how you can contribute to their success.
How to prepare for a job interview at Davies Talent Solutions
✨Show Your Confidence
As a Telesales Agent, confidence on the phone is key. Practice speaking clearly and assertively before the interview. This will help you convey your ability to engage with potential customers effectively.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Whether through telephony or face-to-face interactions, showcasing your ability to connect with customers will be crucial.
✨Know the Product
Familiarise yourself with the financial services offered by the company. Understanding the products will allow you to answer questions confidently and demonstrate your enthusiasm for the role.
✨Prepare for Common Questions
Anticipate questions related to handling objections and closing sales. Practising your responses will help you articulate your thought process and show that you're ready to tackle challenges head-on.