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- Tasks: Support sales teams, manage enquiries, and coordinate small events.
- Company: Join a dynamic team in the commercial film and events industry.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Perfect for those who love customer service and event coordination in a vibrant environment.
- Qualifications: Experience in event coordination and customer service is essential; CRM knowledge is a plus.
- Other info: Apply by 16th May 2025 to kickstart your career!
The predicted salary is between 28800 - 43200 £ per year.
The Sales and Programming Executive is responsible for providing administrative support across several commercial teams acting as the first point of contact managing and directing calls and enquiries. This role is also responsible for coordinating small hires from sales enquiry through to contract and arranging site visits where necessary. Areas of client responsibility may include small commercial film shoots, unit bases, small events, and park events such as fun runs.
Experience of delivering excellent customer service and coordinating small events is essential, and experience of using a CRM system or working in a sales environment or a multi-purpose venue is desirable.
We are looking for:
- Experience coordinating and delivering small events
- Experience of working in a venue sales environment
- Experience delivering excellent customer service
- Experience resolving customer enquiries face to face, on the phone and via email
Key duties include:
- Provide comprehensive administrative support to the Sales, Programming and Commercial teams supporting the smooth running of departments
- Coordinate commercial hires from enquiry through to diary management and contract, arranging site visits where necessary
- Maintain client and customer information accurately inputting data into the Customer Relationship Management (CRM) systems
- Support in the development of the department including improving tools and technologies
- Attend networking and industry events including exhibitions and internal stakeholder and department meetings supporting the wider team
How to Apply: Click on the 'Apply now' button below. Please upload your CV and a cover letter. The closing date for applications is Friday 16th of May 2025.
Please see the JOB PACK for full details.
Sales and Programming Executive employer: ALEXANDRA PALACE
Contact Detail:
ALEXANDRA PALACE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Programming Executive
✨Tip Number 1
Familiarise yourself with our company and the specific events we coordinate. Understanding our brand and the types of small events we handle will help you tailor your conversations during interviews.
✨Tip Number 2
Network with professionals in the industry by attending relevant events or exhibitions. This can provide you with valuable insights and connections that may give you an edge when applying for the role.
✨Tip Number 3
Brush up on your CRM skills, as experience with these systems is desirable. Consider taking a short online course to enhance your knowledge and demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss specific examples of your customer service experience. Think of situations where you resolved enquiries effectively, as this will showcase your ability to excel in the Sales and Programming Executive role.
We think you need these skills to ace Sales and Programming Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordinating small events and delivering excellent customer service. Use specific examples that demonstrate your skills in a sales environment or multi-purpose venue.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Sales and Programming Executive role. Mention your experience with CRM systems and how it can benefit the team. Be sure to address how you can support the smooth running of departments.
Showcase Your Communication Skills: Since this role involves managing calls and enquiries, emphasise your strong communication skills. Provide examples of how you've resolved customer enquiries effectively, whether face-to-face, over the phone, or via email.
Highlight Your Event Coordination Experience: Detail any previous experience you have in coordinating small events or commercial hires. Discuss your role in these events and how you contributed to their success, as this is a key aspect of the job.
How to prepare for a job interview at ALEXANDRA PALACE
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is crucial for this role, be prepared to share specific examples of how you've successfully resolved customer enquiries in the past. Highlight your ability to handle different communication channels, such as face-to-face interactions, phone calls, and emails.
✨Demonstrate Event Coordination Experience
Make sure to discuss any experience you have in coordinating small events. Talk about the challenges you faced and how you overcame them, as well as the successful outcomes of those events. This will show your potential employer that you can manage similar tasks effectively.
✨Familiarise Yourself with CRM Systems
As experience with CRM systems is desirable, take some time to research common platforms used in sales environments. If you have experience with a specific system, be ready to discuss how you used it to maintain client information and support sales processes.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the types of events they typically coordinate, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
