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- Tasks: Manage the entire Latent Defect Insurance claim process efficiently.
- Company: Join Marley, a friendly and innovative leader in UK Structural Warranty Insurance.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for growth.
- Why this job: Be part of a dynamic culture that values innovation and customer satisfaction.
- Qualifications: Experience in claims management is preferred; strong attention to detail is essential.
- Other info: Work Monday to Friday in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Type: Full time (Monday - Friday)
About Marley: We are a friendly, dynamic and growing business looking for a new colleague to join our claims handling team. We are at the forefront of innovation in the UK Structural Warranty Insurance sector, where we provide claims management and loss adjusting services to insurer clients and our customers who may be experiencing a defect with their home.
Key Activities:
- Manage all phases of the Latent Defect Insurance claim process to ensure that all tasks are completed efficiently and effectively.
- This will include but is not limited to:
- Receive new claims.
- Complete initial claim review within agreed timeframe.
- Check all claim details to ensure information is accurate and complete.
- Identify and remedy any queries, discrepancies and/or omissions.
- Make appropriate decision on claim validity, following approved guidelines.
- If claim is rejected, prepare rejection letter for review by Claims Team Manager (CTM) and distribute to policyholder once approved.
- If accepted, prepare case strategy.
Senior Claims Specialist employer: Marley Risk Consultants
Contact Detail:
Marley Risk Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Specialist
✨Tip Number 1
Familiarise yourself with the UK Structural Warranty Insurance sector. Understanding the nuances of this industry will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the claims management field. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities at Marley.
✨Tip Number 3
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle specific claims situations, as this will showcase your problem-solving skills and decision-making abilities.
✨Tip Number 4
Research Marley’s company culture and values. Tailoring your conversation to align with their ethos will help you stand out as a candidate who is not only qualified but also a good fit for their team.
We think you need these skills to ace Senior Claims Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key activities and responsibilities of a Senior Claims Specialist. Tailor your application to highlight relevant experience in claims management and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles that involved managing claims processes or working in insurance. Use specific examples to demonstrate your ability to handle claims efficiently and effectively.
Showcase Your Skills: Make sure to mention skills that are crucial for this role, such as attention to detail, decision-making, and communication. Provide examples of how you've used these skills in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you want to work at Marley and how your background makes you a great fit for their claims handling team. Be sure to convey your enthusiasm for the role and the company.
How to prepare for a job interview at Marley Risk Consultants
✨Understand the Claims Process
Familiarise yourself with the entire claims process, especially in relation to Latent Defect Insurance. Be prepared to discuss how you would manage each phase and demonstrate your understanding of the importance of accuracy and efficiency.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've identified and resolved discrepancies in previous roles. Highlight your analytical skills and your ability to make sound decisions based on guidelines.
✨Prepare for Scenario-Based Questions
Expect questions that present hypothetical situations related to claims management. Practice articulating your thought process and decision-making strategies in these scenarios to show your critical thinking abilities.
✨Demonstrate Your Communication Skills
Since you'll be preparing rejection letters and communicating with policyholders, it's crucial to convey your communication skills during the interview. Share examples of how you've effectively communicated complex information in a clear and empathetic manner.
