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- Tasks: Manage supported housing units and ensure trauma-informed service delivery.
- Company: Join a charity dedicated to supporting pregnant women and young families facing homelessness.
- Benefits: Enjoy flexible working options and the chance to make a real difference in people's lives.
- Why this job: Be part of a compassionate team that values personal growth and community impact.
- Qualifications: Strong communication skills and a commitment to safeguarding are essential.
- Other info: Opportunity for professional development and networking with various agencies.
The predicted salary is between 36000 - 60000 £ per year.
Managing a dispersed network of supported housing units across England and Northern Ireland, this pregnancy support charity provides housing and additional outreach services to women who find themselves pregnant, with a young child and homeless. You will work with the Area Services Coordinator to ensure that services are consistently delivered in a trauma-informed manner, serve as the Safeguarding Department Representative, and monitor and assess staff training needs. You will ensure that housing management policies and practices are implemented efficiently. This will include income maximisation, licence and tenant management, void and arrears management, and oversight of proper referral procedures.
About You: You must take responsibility for your own professional and personal development to maintain your ability to meet the needs of the charity. You must be fully aware of the regulatory and legal requirements that affect operational services, as well as ensure that all staff members within those services understand and carry out their respective obligations.
You must have:
- Confidence in establishing relationships with multiple referring agencies to achieve effective external communication.
- Demonstrated ability to identify and respond to new referral opportunities for the Charity.
Service Support Manager employer: Life 2009
Contact Detail:
Life 2009 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Manager
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by pregnant women and young families experiencing homelessness. Understanding these issues will help you demonstrate your empathy and commitment to the charity's mission during interviews.
✨Tip Number 2
Network with professionals in the housing and social care sectors. Attend relevant events or join online forums to connect with others who work in similar roles. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Research the regulatory and legal requirements related to supported housing in England and Northern Ireland. Being well-versed in these regulations will not only prepare you for the role but also show your proactive approach to compliance during discussions.
✨Tip Number 4
Prepare examples of how you've successfully managed teams or projects in the past, particularly in challenging environments. Highlighting your leadership skills and ability to foster a trauma-informed approach will resonate well with the hiring team.
We think you need these skills to ace Service Support Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Service Support Manager position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in managing housing services, trauma-informed care, and safeguarding practices. Use specific examples that demonstrate your ability to meet the charity's needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable women and your understanding of the charity's mission. Mention your experience with external agencies and how you can contribute to effective communication.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your writing is clear and professional, reflecting your attention to detail.
How to prepare for a job interview at Life 2009
✨Understand the Charity's Mission
Before the interview, make sure you thoroughly understand the charity's mission and values. This will help you articulate how your skills and experiences align with their goals, especially in providing support to pregnant women and young families.
✨Showcase Your Trauma-Informed Approach
Be prepared to discuss your understanding of trauma-informed care. Share examples from your past experiences where you've implemented this approach, as it is crucial for the role of Service Support Manager.
✨Demonstrate Strong Communication Skills
Since the role involves establishing relationships with multiple referring agencies, highlight your communication skills. Prepare examples that showcase your ability to build rapport and effectively communicate with diverse stakeholders.
✨Highlight Your Knowledge of Regulatory Requirements
Familiarise yourself with the regulatory and legal requirements relevant to supported housing services. Be ready to discuss how you ensure compliance and how you would educate staff on these obligations.
