At a Glance
- Tasks: Create stunning floral arrangements and delight guests with bespoke creations.
- Company: Join The Dorchester, a prestigious hotel known for excellence in hospitality.
- Benefits: Enjoy employee bonuses, discounts, complimentary stays, and vibrant social events.
- Why this job: Become a legend in your craft while working in a creative and supportive environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Opportunities for training and development from Level 2 to Level 5 available.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Florist, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
- £750 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees
What you'll do
You'll love what you do and take pride in delighting our guests: You will be responsible for creating the most beautiful floral and plant arrangements for every part of the hotel during their day. This will include the care and conditioning of plant materials, creation and delivery of floral arrangements for different areas of the hotel, meeting guests and organising bespoke arrangements tailored to their requirements all to ensure our guests receive nothing but the best experience. Sometimes our guests have special requests involving creating bespoke made arrangements for rooms or suites, creating the most beautiful wedding and event flowers and other special occasions, as well as creating bouquets for delivery all across London. Most of these requests are fulfilled by our florists, along with assistant florist manager and designer florist. The items shared are the essence of a day in the life of a Florist, but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Florist, you'll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language.
Contact Detail:
The Dorchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Florist - The Dorchester
✨Tip Number 1
Familiarise yourself with The Dorchester's style and floral arrangements. Visit their website and social media to see examples of their work, which will help you understand their aesthetic and prepare for potential interview questions about your design preferences.
✨Tip Number 2
Network with current or former employees of The Dorchester. Reach out on platforms like LinkedIn to gain insights into the company culture and what they value in a Florist, which can give you an edge during the hiring process.
✨Tip Number 3
Prepare to showcase your creativity and customer service skills. Think of specific examples from your past experiences where you went above and beyond for a client, as this aligns with The Dorchester's commitment to exceptional guest experiences.
✨Tip Number 4
Stay updated on floral trends and techniques. Being knowledgeable about current styles and sustainable practices can set you apart from other candidates and demonstrate your passion for the craft.
We think you need these skills to ace Florist - The Dorchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in floristry and customer service. Emphasise any previous roles where you created floral arrangements or worked in hospitality, showcasing your skills and passion for the industry.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and creativity. Mention why you want to work at The Dorchester specifically, and how your values align with theirs. Share examples of your past work that demonstrate your ability to create beautiful arrangements.
Showcase Your Communication Skills: Since communication is key in this role, ensure your application reflects your strong communication skills. Use clear and concise language, and consider including examples of how you've successfully interacted with customers in previous positions.
Highlight Your Passion for Floristry: In your application, express your passion for floristry and how it drives you to create exceptional experiences for guests. Mention any relevant training or workshops you've attended, as well as your commitment to continuous learning in the field.
How to prepare for a job interview at The Dorchester
✨Show Your Passion for Floristry
Make sure to express your love for flowers and floral arrangements during the interview. Share any personal experiences or projects that highlight your creativity and dedication to the craft.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, be prepared to discuss how you effectively interact with clients and colleagues. Provide examples of how you've handled special requests or collaborated on projects in the past.
✨Prepare for Bespoke Requests
Think about how you would approach creating bespoke arrangements for different occasions. Be ready to discuss your process for understanding client needs and translating them into beautiful floral designs.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well within a team. Discuss any previous experiences where you successfully collaborated with others, especially in a fast-paced environment like a hotel or event setting.