Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers complete their holiday bookings and resolve any issues they face.
- Company: Join a leading Travel Specialist known for its exceptional service and innovative solutions.
- Benefits: Enjoy remote work options, commission, 22 days holiday, and employee discounts.
- Why this job: Be part of a dynamic team that values customer satisfaction and offers a fun work culture.
- Qualifications: Experience in sales or customer service, especially in travel or leisure industries is essential.
- Other info: Flexible working hours with a mix of weekdays and weekends.
The predicted salary is between 21000 - 26000 £ per year.
Recruit4staff are proud to be representing their client, a leading Travel Specialist in their search for a Travel Consultant to work remotely, hybrid or in office, the offices based in Chester.
For the successful Travel Consultant, our client is offering:
- Salary up to £26,260.00 Per Annum + OTE
- This is a full-time position where you will be required to work 39 hours per week;
- A 7-day shift pattern (e.g. 3 week days & 1 Weekend Day)
- Permanent Position
Benefits:
- Commission
- Pension
- 22 Days Holiday
- Enhanced Pension
- Maternity & Paternity
- Social Events
- Employee Discounts
- Life Insurance
The role - Travel Consultant:
- Contact customers who have not completed online bookings for holidays and overseas travel
- Complete bookings with customers whilst on the phone
- Identifying reasons for incomplete bookings; liaise with internal teams to ensure the products and website are in correct working order for the completion of other online bookings
- Work to KPIs and outbound customer contact targets to capture incomplete bookings within a certain timescale
- Assist customers having problems with bookings on the website
What our client is looking for in a Travel Consultant:
- Previous experience working in a sales or customer negotiation contact roles - ESSENTIAL
- Travel Industry, Leisure Industry, Ticket Sales, Hotel Reservations & Reservations knowledge - ESSENTIAL
Travel Consultant employer: Recruit4staff LTD
Contact Detail:
Recruit4staff LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in the travel industry. Being knowledgeable about popular destinations, travel regulations, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves contacting customers directly, being able to convey information clearly and confidently is crucial for success.
✨Tip Number 3
Network with professionals in the travel industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within the sector.
✨Tip Number 4
Prepare for potential role-play scenarios during interviews. You may be asked to demonstrate how you would handle a customer inquiry or resolve a booking issue, so practice these situations to showcase your problem-solving skills.
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service, particularly within the travel or leisure industry. Use specific examples to demonstrate your skills in negotiation and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the role. Mention any previous experience with online bookings and how you can contribute to improving customer satisfaction.
Highlight Key Skills: In your application, emphasise skills that align with the job description, such as communication, customer service, and the ability to work towards KPIs. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at Recruit4staff LTD
✨Know Your Travel Industry
Make sure to brush up on your knowledge of the travel industry, including current trends and popular destinations. Being able to discuss recent developments or share personal travel experiences can demonstrate your passion and expertise.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you may need to handle a mock customer call. Practise common scenarios, such as addressing booking issues or upselling travel packages, to showcase your problem-solving skills and customer service approach.
✨Highlight Your Sales Experience
Since previous sales experience is essential, be ready to discuss specific examples of how you've successfully closed deals or negotiated with customers. Use metrics or KPIs from your past roles to illustrate your achievements.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and performance expectations. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
