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- Tasks: Support the Repairs Delivery Manager in overseeing housing repair and maintenance services.
- Company: Join a public sector client dedicated to quality housing services in Glasgow.
- Benefits: Enjoy a competitive rate of £180 per day with potential for growth.
- Why this job: Be part of a team focused on customer satisfaction and impactful service delivery.
- Qualifications: No specific qualifications required; just a passion for helping others and teamwork.
- Other info: This is a 3-month contract role, perfect for gaining valuable experience.
The predicted salary is between 36000 - 54000 £ per year.
Harvey Nash's public sector client is looking to recruit an Assistant Repairs Delivery Manager to provide support to the Repairs Delivery Manager on the implementation of the client's housing repair and maintenance programme and assist in the effective delivery of the repairs service to tenants and owners through the client's in-house trades and various external contractors.
Responsible for ensuring that the service focuses on quality and customer satisfaction, supporting performance monitoring processes and contributing to service development to ensure the delivery of a high quality, customer focused repair and maintenance service is crucial. The post will be responsible for the day-to-day management of Technical Officers and will include all health and safety/compliance.
Main Responsibilities- To provide day to day supervision of the Technical Officers, workforce planning and admin team.
- To provide day to day provision of the storemen and the client's store.
- To ensure all reported repairs delivered by the Housing Maintenance team are planned, monitored and progressed in accordance with the agreed procedures and within the agreed timescales.
- To ensure all planned improvement works delivered by the Housing Maintenance Team are planned.
Assistant Repairs Delivery Manager employer: Harvey Nash Careers
Contact Detail:
Harvey Nash Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Repairs Delivery Manager
✨Tip Number 1
Familiarise yourself with the housing repair and maintenance programmes in Glasgow. Understanding local regulations and standards will show your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the public sector, especially those involved in housing repairs. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your experience in managing teams and ensuring compliance with health and safety regulations. Be ready to provide examples of how you've improved service delivery in previous roles.
✨Tip Number 4
Research the specific challenges faced by the client’s housing maintenance team. Being able to articulate potential solutions or improvements can set you apart from other candidates.
We think you need these skills to ace Assistant Repairs Delivery Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Repairs Delivery Manager position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in repairs management, customer service, or team supervision. Use specific examples to demonstrate how you've successfully managed similar tasks or projects.
Showcase Your Skills: Make sure to include key skills that are relevant to the role, such as leadership, communication, and problem-solving abilities. Mention any experience with performance monitoring processes or health and safety compliance, as these are crucial for the position.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Address how your background and skills will contribute to the effective delivery of the repairs service and enhance customer satisfaction.
How to prepare for a job interview at Harvey Nash Careers
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Assistant Repairs Delivery Manager. Familiarise yourself with the housing repair and maintenance programme, as well as the importance of customer satisfaction in this role.
✨Showcase Your Leadership Skills
Since the position involves supervising Technical Officers, be prepared to discuss your leadership experience. Share examples of how you've effectively managed teams and ensured quality service delivery in previous roles.
✨Emphasise Health and Safety Knowledge
Health and safety compliance is crucial in this role. Be ready to talk about your understanding of health and safety regulations and how you've implemented them in past positions to ensure a safe working environment.
✨Prepare Questions
Have a few insightful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding customer service and team dynamics.
