Hotel Receptionist

Hotel Receptionist

Oswestry Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage bookings, and provide exceptional customer service daily.
  • Company: Join an award-winning luxury hotel known for its stunning setting and impeccable service.
  • Benefits: Enjoy staff meals, discounted stays, and career development opportunities.
  • Why this job: Work in a beautiful rural location with a supportive team and great training.
  • Qualifications: No specific experience required; just bring your enthusiasm and a friendly attitude!
  • Other info: Perfect for high school and college students looking for flexible work.

The predicted salary is between 28000 - 42000 £ per year.

£35,000 + Benefits

Benefits:

  • Staff meals on duty
  • Discounted stays and dining within the hotel group
  • Supportive and experienced team environment
  • Training and career development opportunities
  • Stunning work setting in a peaceful, rural location

Nestled in an awe-inspiring rural estate surrounded by natural beauty, this award-winning luxury hotel is known for its impeccable service.

Hotel Receptionist employer: Ginger Recruitment Services Limited

As a Hotel Receptionist at our award-winning luxury hotel in Oswestry, you will be part of a supportive and experienced team dedicated to delivering impeccable service in a stunning rural setting. We offer competitive benefits including staff meals, discounted stays, and ample training and career development opportunities, making us an excellent employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Ginger Recruitment Services Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Receptionist

✨Tip Number 1

Familiarise yourself with the hotel and its services. Knowing the ins and outs of what we offer will help you stand out during the interview, as you'll be able to demonstrate your enthusiasm and understanding of our brand.

✨Tip Number 2

Practice your customer service skills. As a Hotel Receptionist, you'll be the first point of contact for guests, so showcasing your ability to handle inquiries and resolve issues smoothly will be crucial in impressing us.

✨Tip Number 3

Research common hotel management software. Being familiar with systems like Opera or RoomRaccoon can give you an edge, as it shows you're proactive and ready to hit the ground running in our supportive team environment.

✨Tip Number 4

Prepare questions to ask us during the interview. This not only shows your interest in the role but also helps you gauge if our hotel is the right fit for you, especially regarding training and career development opportunities.

We think you need these skills to ace Hotel Receptionist

Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Multitasking Abilities
Problem-Solving Skills
Time Management
Proficiency in Booking Systems
Cash Handling Experience
Teamwork and Collaboration
Adaptability to Changing Situations
Conflict Resolution Skills
Knowledge of Hotel Operations
Positive Attitude
Professional Appearance

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Hotel Receptionist. Highlight your customer service skills and ability to manage bookings, as these are crucial for the position.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you handled guest interactions or administrative tasks.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the hotel’s values. Mention why you want to work in a rural setting and how you can contribute to their team.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is essential for a receptionist role.

How to prepare for a job interview at Ginger Recruitment Services Limited

✨Know the Hotel's Background

Before your interview, research the hotel’s history, values, and services. Understanding what makes this luxury hotel unique will help you answer questions more effectively and show your genuine interest in the position.

✨Demonstrate Customer Service Skills

As a hotel receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will highlight your ability to handle the demands of the role.

✨Practice Common Interview Questions

Anticipate questions specific to the hospitality industry, such as how you would handle a dissatisfied guest or manage multiple tasks at once. Practising your responses will help you feel more confident during the interview.

✨Dress Appropriately

First impressions matter, especially in a luxury hotel setting. Dress smartly and professionally to reflect the hotel's standards. This shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.

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