Business Specialist - Davies Consulting

Application Deadline: 4 June 2025

Department: HR

Employment Type: Permanent - Full Time

Location: London UK

Reporting To: Helen Whooley

Working closely with senior leaders and managers to support the HR function by providing professional and accurate HR advice and guidance to their client groups to support their people agenda. The HR BP also provides training and day to day support to the HR Administrators/Assistant(s) and completing ad-hoc tasks and projects as and when required by its key stakeholders.

Key Responsibilities

• Lead HR contact for your client groups and partnering with the key stakeholders to support their business strategy, budgets, pipeline, and people priorities, ensuring a pro-active advisory service.
• To oversee and provide professional HR guidance and support in all aspects of the employee lifecycle, compensation and benefits, policies and procedures, payroll services, employee relations - including family leave, flexible working, probation extensions, leaver processes, performance management, grievance and disciplinary, absence management and occupational health referrals.
• Collaborate with the Payroll & Benefits Specialist to ensure accurate and timely end to end monthly payroll processing and pension uploads for your client groups, along with annual processes, i.e. pension tapering, benefit renewals, Director NI checks and Emoluments, PSA's, Childcare voucher assessments, tax submissions, P11D(b) and P60's.
• Overseeing and managing the day to day work with the HR Administrators/Assistant(s), ensuring the accurate and timely completion of all new starter processes (onboarding, background, regulatory and SMCR checks, inductions), probations, changes to T&C's, leavers, HRIS updates, benefit adjustments and medical underwriting.
• Partner with the Talent Acquisition, Culture and Talent and L&D Teams, ensuring effective communication and collaboration, ensuring an excellent employee experience.
• Review and approve offers letters, contracts of employment, probationary letters, changes to T&C letters and any other HR confirmation letters, providing feedback where appropriate.
• Update HR policies, procedures and letter templates in line with changes to employment legislation and updates to internal operational processes and systems.
• Manage employee benefits programs for your client groups, including overseeing the enrolment, managing annual reviews and company communications on changes, whilst assisting with any related benefit and payroll queries.
• Oversee and co-ordinate the annual salary and bonus review process for your client groups meeting with their key stakeholders to ensure consistency and fairness is applied. Responsible for preparing timelines and guidelines, creating review spreadsheets, collating accurate historical reward data, managing promotions and changes to T&C's and finalising letter templates.
• Providing advice on employee relations matters including disciplinary and grievance, flexible working, performance management, family friendly leave and redundancy consultations, ensuring a fair and consistent application of policies and procedures, as well as completing the appropriate notes, templates and outcome letters to ensure accurate and up to date records are correct.
• Conducting exit interviews, analysing feedback to identify any patterns or common themes that may require attention and escalating them accordingly.
• Primary liaison for internal and external audits, providing data as requested. Completing and supporting with surveys and participate in ad-hoc project work and initiatives.
• Manage the IR35 process ensuring the completion of all necessary checks for Contractors and ensuring Consultancy Agreements, Terms of Reference and Conflicts of Interest monitoring checks are in place.
• Monitor and understand the people metrics for your client groups, such as headcount, performance, turnover, absence and use data for HR actions and priorities.
• Providing data for various surveys including but not limited to Lloyd's MP&P, Lloyd's HR Benchmarking.

Skills, Knowledge & Expertise

• CIPD qualified or working towards, with previous generalist experience at a similar level.
• Strong understanding of employment legislation and the practical application of HR practices and managing Employee Relations cases.
• Strong organisational and task management skills, with ability to manage multiple client groups and tasks simultaneously, whilst maintaining high levels of accuracy and attention to detail.
• Experience in building trusted relationships via effective communication skills including counselling and coaching, whilst ensuring confidentiality and privacy are maintained at all times.
• Proficient in HRIS systems and MS Office ensuring high levels of accuracy and attention to detail, with a natural inclination to develop and improve processed and procedures.
• Flexible team player who can adapt to changing priorities and is prepared to get involved in the work and cover of other team members when necessary.

Job Benefits

• Discretionary bonus scheme
• Pension-3% employee and 10% employer. Additional EE contributions matched up to a further 3%.
• Group Life Assurance 10 x employees base salary.
• Company sick pay is paid at base salary for a maximum period of 4-26 weeks depending on length of service.
• Group Income Protection 75% of base salary after 26 weeks of incapacity.
• Private Medical Insurance for all employees and their family members. Includes access to a virtual GP and 40% off annual membership at Nuffield Health.
• EAP: 24/7 confidential helpline and Digital GP.
• 25 days holiday, plus bank holidays increasing to 28 days depending on length of service.
• Buy or Sell up to 5 days holiday.
• Additional half day for Christmas and New Years Eve.
• Flexible working - Hybrid working for all employees, work from home or join a collaborative office space.
• Plus many more!