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- Tasks: Support housing benefit payments and manage financial reconciliations remotely.
- Company: Join a leading organisation in public sector revenues with a strong reputation.
- Benefits: Enjoy fully remote work and competitive pay rates based on experience.
- Why this job: Be part of a vital team that impacts community finances and enhances your skills.
- Qualifications: Experience with Civica Open Revenues and knowledge of payment processing is essential.
- Other info: Immediate start available; perfect for self-motivated individuals.
Rate: £35.89 per hour (Inside IR35 via Umbrella)
Contract: ASAP Start
Location: Fully Remote
We're seeking a Civica Revenues Support Officer with strong knowledge of Civica Open Revenues to provide key support across housing benefit payments and financial reconciliations.
Key Responsibilities:- Manage Housing Benefit payment runs and Direct Debit operations
- Perform cash reconciliations and process refunds accurately
- Log and escalate helpdesk issues with Civica
- Support system users and assist with daily finance operations
- Familiarity with Civica Automation/PTC is desirable but not essential
- Hands-on experience with Civica Open Revenues is essential
- Background in public sector revenues or benefits processing
- Strong understanding of payment processing and reconciliation workflows
- Ability to manage system issues and communicate with suppliers
- Self-motivated and confident working remotely
Apply now to step into a vital financial systems support role with an immediate start.
*Rates depend on experience and client requirements
Revenues & Payments Officer - Civica Open Revenues employer: Salt
Contact Detail:
Salt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues & Payments Officer - Civica Open Revenues
✨Tip Number 1
Familiarise yourself with Civica Open Revenues and its functionalities. Since hands-on experience is essential, consider exploring online resources or forums where you can learn more about the system and its applications in housing benefit payments.
✨Tip Number 2
Network with professionals already working in public sector revenues or benefits processing. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your knowledge of payment processing and reconciliation workflows. Understanding these processes will not only help you in the role but also demonstrate your commitment and expertise during any discussions.
✨Tip Number 4
Prepare to discuss how you handle system issues and communicate with suppliers. Think of examples from your past experiences that showcase your problem-solving skills and ability to work independently, especially in a remote setting.
We think you need these skills to ace Revenues & Payments Officer - Civica Open Revenues
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Revenues & Payments Officer. Familiarise yourself with Civica Open Revenues and the specific tasks mentioned in the job description.
Tailor Your CV: Highlight your relevant experience with Civica Open Revenues and any background in public sector revenues or benefits processing. Make sure to emphasise your skills in payment processing and reconciliation workflows.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your hands-on experience and how it aligns with the key responsibilities of the role. Mention your ability to manage system issues and communicate effectively with suppliers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for a finance-related position.
How to prepare for a job interview at Salt
✨Show Your Civica Knowledge
Make sure to highlight your experience with Civica Open Revenues during the interview. Be prepared to discuss specific scenarios where you've successfully managed housing benefit payment runs or handled cash reconciliations.
✨Demonstrate Problem-Solving Skills
Since the role involves logging and escalating helpdesk issues, think of examples where you've resolved system issues in the past. This will show your ability to manage challenges effectively and communicate with suppliers.
✨Emphasise Remote Work Experience
As this position is fully remote, it's crucial to convey your self-motivation and confidence in working independently. Share experiences that demonstrate your ability to stay organised and productive without direct supervision.
✨Prepare Questions About the Role
Having insightful questions ready shows your genuine interest in the position. Ask about the team dynamics, the tools they use for financial reconciliations, or how they handle training for new systems like Civica Automation.
