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For Companies At a Glance
- Tasks: Lead and optimise revenue operations for Marketing, Sales, and Customer Success teams.
- Company: Join Sona, a cutting-edge AI-native workforce management platform transforming frontline operations.
- Benefits: Enjoy remote work, 35 days leave, share options, and a Macbook for your home office.
- Why this job: Make a real impact in a fast-growing company while shaping strategies and processes.
- Qualifications: 5+ years in Revenue Operations with strong B2B SaaS knowledge and data analytics skills.
- Other info: Be part of a dynamic team with bi-annual retreats and unlimited free books.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Revenue Operations Manager role at Sona. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About The Role
We’re looking for a Revenue Operations Manager to supercharge our Marketing, Sales, and Customer Success teams. You’ll be the architect of efficiency, aligning teams, streamlining processes, and leveraging data to drive smarter decision-making. As the sole dedicated RevOps Manager, you will have the opportunity to shape strategy, implement best-in-class tools, and optimise revenue performance from the ground up. Your work will directly impact pipeline efficiency, revenue accountability, and customer retention, ensuring we scale seamlessly. If you love working cross-functionally, thrive on analytics, and enjoy tackling complex go-to-market challenges, this role is for you!
Responsibilities
- Alignment Across Teams: Ensure Marketing, Sales, and Customer Success share common goals (e.g., pipeline conversion, customer lifetime value). Improve collaboration and visibility across teams for seamless lead handoffs.
- Data & Insights: Own and maintain a centralised data repository, integrating CRM (HubSpot), analytics tools, and conversation intelligence platforms (Gong, Trumpet). Manage and optimise our data ecosystem, providing real-time insights that drive smarter decisions. Develop segmentation models to improve targeting and conversion rates.
- Process Optimisation: Design and refine lead management, campaign execution, and feedback loops to improve efficiency and alignment between teams. Oversee and enhance our RevOps tech stack (HubSpot, Zoominfo, Gong), automating workflows to boost efficiency and ensure seamless integration. Implement multi-channel attribution models to track revenue contribution across outbound, inbound, events, and paid channels.
- Revenue Impact: Track and report marketing’s contribution to revenue, develop forecasting models, and ensure accountability for pipeline performance.
- Scaling & Growth: Create repeatable playbooks for sales and marketing teams to scale efficiently. Provide insights into churn risks and identify upsell/cross-sell opportunities within the customer base.
Requirements
- 5+ years in a Revenue Operations, Sales Ops, or Marketing Ops role within a SaaS (ideally vertical SaaS), enterprise sales environment.
- Deep understanding of B2B SaaS revenue models, GTM strategy, and enterprise sales cycles.
- Proven technical expertise with CRM (ideally HubSpot), analytics tools, and sales engagement platforms.
- Strong data analytics skills—comfortable with dashboards, SQL, or similar tools.
- Ability to align cross-functional teams and build scalable RevOps processes.
- Passion for process optimisation, automation, and driving data-led decisions.
- Strategic thinker who can balance high-level planning with hands-on execution.
Benefits
- Remote (UK based) or Hybrid working in the London office.
- Share options.
- 35 days annual leave (25 days standard plus 10 flexible public holiday days).
- Extra day of leave for every year of service.
- Pension contributions matched up to 5%.
- Enhanced parental leave & pay.
- Co-working space stipend for those based outside London.
- Bi-annual all expenses paid team retreats.
- The latest Macbook and equipment budget for your home office.
- Unlimited free books.
Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Software Development
Revenue Operations Manager employer: Sona
Contact Detail:
Sona Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Manager
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, especially HubSpot and Gong. Having hands-on experience or even a solid understanding of these platforms will give you an edge during discussions with the hiring team.
✨Tip Number 2
Showcase your ability to drive data-led decisions by preparing examples of how you've used analytics to improve processes in previous roles. This will demonstrate your fit for the role's focus on data and insights.
✨Tip Number 3
Network with current or former employees of Sona on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your interview.
✨Tip Number 4
Prepare to discuss specific strategies you've implemented in past roles that align with revenue operations. Highlighting your experience in aligning cross-functional teams will resonate well with the responsibilities outlined in the job description.
We think you need these skills to ace Revenue Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Revenue Operations, Sales Ops, or Marketing Ops. Focus on your achievements in SaaS environments and demonstrate your understanding of B2B revenue models.
Craft a Compelling Cover Letter: In your cover letter, express your passion for process optimisation and data-led decision-making. Mention specific tools you've used, like HubSpot or Gong, and how you've successfully aligned cross-functional teams in previous roles.
Showcase Analytical Skills: Provide examples of how you've leveraged data analytics to drive decisions. Discuss any experience you have with dashboards, SQL, or similar tools, and how this has impacted revenue performance in your past roles.
Highlight Strategic Thinking: Demonstrate your ability to balance high-level planning with hands-on execution. Share instances where you've developed playbooks or processes that improved efficiency and contributed to revenue growth.
How to prepare for a job interview at Sona
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Revenue Operations Manager. Familiarise yourself with key concepts like pipeline efficiency, data integration, and cross-functional alignment. This will help you articulate how your experience aligns with the role.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analytics tools and CRM systems, particularly HubSpot. Be ready to provide examples of how you've used data to drive decision-making and improve processes in previous roles.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working closely with Marketing, Sales, and Customer Success teams, be prepared to share specific examples of how you've successfully aligned different teams towards common goals in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about challenges you've faced in revenue operations and how you overcame them, as well as how you would approach potential challenges at Sona.
