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- Tasks: Support the General Manager in daily operations and lead a dynamic team.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality in stunning locations.
- Benefits: Enjoy paid breaks, birthday holidays, 50% off food, and discounted stays at our Inns.
- Why this job: Be part of a team that values warmth, respect, and making people happy in a beautiful coastal setting.
- Qualifications: Strong background in food and hospitality with a passion for customer service required.
- Other info: Colleague accommodation available; perfect for those seeking a vibrant work environment.
The predicted salary is between 24000 - 36000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
When it comes to top seaside locations, the award-winning Bamburgh Castle Inn in Northumberland is hard to beat. Situated overlooking the harbour in the charming fishing village of Seahouses, it offers stunning views and an unbeatable coastal setting. With plenty to explore, including boat trips to the Farne Islands, scenic beach walks, and more, it’s the perfect base to immerse yourself in the beauty of the area.
You’ll Fit Right Inn
As an Assistant Manager you will be key to supporting the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.
In this role, you will work closely with the General Manager to oversee daily duties, lead a team to deliver company standards, and manage the Inn’s day-to-day operations. You’ll need to be hands-on and approachable, leading by example, and fostering a positive and collaborative atmosphere. You will handle everything from managing shift operations in our busy, fast-paced environment to conducting administrative tasks, liaising with Chefs, Management, and Suppliers. This includes stocktake and ordering, handling accounts management, and being available for occasional sleepovers and guest responses.
If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we think you’ll fit right inn. This role encourages our assistant managers to lead, mentor, and create impactful results for the team.
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Live In
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can show that you align with their mission of making people happy.
✨Tip Number 2
Engage with current employees or alumni from the company on platforms like LinkedIn. Ask them about their experiences and insights into the role of Assistant Manager, which can help you tailor your approach and demonstrate genuine interest in the position.
✨Tip Number 3
Visit one of The Inn Collection Group's locations if possible. Experience the atmosphere and service first-hand, and be prepared to discuss your observations and how you would contribute to enhancing that experience during your interview.
✨Tip Number 4
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully led a team or improved operations in a previous role. This will help you stand out as a candidate who can effectively support the General Manager.
We think you need these skills to ace Assistant Manager - Live In
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Manager at The Inn Collection Group. Familiarise yourself with their core values and how they relate to hospitality.
Tailor Your CV: Highlight your relevant experience in food and hospitality. Emphasise any leadership roles you've held and your ability to create a welcoming environment for guests and staff alike.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your management style. Mention specific examples of how you've inspired and motivated teams in previous roles.
Showcase Your Knowledge of the Company: In your application, demonstrate your knowledge of The Inn Collection Group and its commitment to exceptional hospitality. Mention any specific inns or locations that resonate with you and why.
How to prepare for a job interview at The Inn Collection Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for customer service and how you’ve gone above and beyond to make guests feel welcome.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Discuss your approach to fostering a positive work environment and how you handle challenges.
✨Know the Company Values
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Be ready to discuss how these values resonate with you and how you would embody them in your role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about situations where you had to manage difficult customers or resolve conflicts, and be ready to share your thought process and outcomes.
