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- Tasks: Be the friendly face for students, ensuring top-notch customer service and smooth daily operations.
- Company: Join a community-focused company dedicated to enhancing student living experiences.
- Benefits: Enjoy weekend shifts with flexible hours and the chance to make a real impact.
- Why this job: This role offers a unique opportunity to connect with students and improve their living environment.
- Qualifications: Excellent customer service skills and a cheerful attitude are essential.
- Other info: Work weekends only, perfect for students looking to balance studies and work.
Join our client as a Customer Service Assistant (weekends only) Our client is more than just a company — they’re a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they’re expanding rapidly, securing significant national contracts and shaping the future of student living. Role Description As a Customer Service Assistant , you will play a crucial role in ensuring exceptionally high levels of customer service for student residents. You will be responsible for the day-to-day administrative tasks of our student accommodation facilities, ensuring effective communication through various platforms. Your primary goal is to create a welcoming and functional living environment that enhances the student experience. As a Customer Service Assistant , you will be in regular contact with our students, and you will play a huge role in the satisfaction and overall happiness of them. The role is very much customer facing, alongside the administrative aspects. You will need to have excellent customer service skills and the ability to conduct your work efficiently and in a cheery and friendly manner. Working hours : 8am – 8pm, Saturday and Sunday Location: Peckham CUSTOMER SERVICE: Be a friendly face and the first point of contact for our students as they enter their home. Respo…
Customer Service Assistant - Peckham employer: EllisKnight International Recruitment
Contact Detail:
EllisKnight International Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Peckham
✨Tip Number 1
Familiarize yourself with the local student community in Peckham. Understanding their needs and preferences will help you connect better during your interactions, making you a more appealing candidate.
✨Tip Number 2
Highlight any previous experience in customer service roles, especially those that involved working with students or in a community setting. This will demonstrate your ability to create a welcoming environment.
✨Tip Number 3
Prepare to showcase your communication skills. Since you'll be the first point of contact for students, practice how you would handle various scenarios, ensuring you come across as friendly and approachable.
✨Tip Number 4
Be ready to discuss your availability and commitment to working weekends. Emphasizing your flexibility and dedication to the role will make you stand out as a reliable candidate.
We think you need these skills to ace Customer Service Assistant - Peckham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasize your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully handled customer inquiries or resolved issues in a friendly and efficient manner.
Highlight Communication Abilities: Since effective communication is crucial for this role, mention any relevant experiences where you demonstrated strong verbal and written communication skills. This could include previous jobs, volunteer work, or even group projects.
Express Enthusiasm for Student Welfare: Convey your passion for student welfare and community engagement in your application. Explain why you are interested in working in the PBSA sector and how you can contribute to creating a welcoming environment for students.
How to prepare for a job interview at EllisKnight International Recruitment
✨Show Your Passion for Student Welfare
Make sure to express your enthusiasm for supporting students and enhancing their living experience. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to student welfare.
✨Demonstrate Excellent Communication Skills
Since the role involves effective communication with students, be prepared to showcase your communication skills during the interview. Practice active listening and provide clear, concise answers to questions.
✨Highlight Your Customer Service Experience
Discuss any previous roles where you provided customer service, especially in a face-to-face setting. Use specific examples to illustrate how you handled challenges and ensured customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations with students. Think about scenarios related to conflict resolution, providing assistance, or creating a welcoming environment, and prepare your responses accordingly.
