At a Glance
- Tasks: Join us as a Store to Home Picker, supporting customers with their home improvement needs.
- Company: B&Q is dedicated to helping customers create homes they love with confidence and creativity.
- Benefits: Enjoy competitive pay, generous holidays, wellness benefits, and an award-winning pension scheme.
- Why this job: Be part of a diverse team that values your individuality and promotes inclusivity.
- Qualifications: Organised, analytical thinkers who can lift heavy items and adapt to new technologies are welcome.
- Other info: Shifts are Monday to Friday, 8:30pm - 5am, with additional pay for late-night hours.
Full Time - 36.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Friday, 8:30pm - 5am
UK Notional hourly rate £13.52 per hour (Plus an additional £2 per hour between 10pm - 5am)
B&Q Reading
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
- You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
- We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting.
- Being agile and flexible is important to the success of this role.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Store to Home Picker - Nights employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker - Nights
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding the types of products you'll be handling, from paint to hot tubs, will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service skills. Since the role involves face-to-face interaction, think of examples where you've successfully built relationships or resolved issues for customers, as this will show your suitability for the position.
✨Tip Number 3
Be prepared to discuss your organisational skills. The job requires prioritising tasks efficiently, so come ready with examples of how you've managed your time effectively in previous roles or situations.
✨Tip Number 4
Show your flexibility and willingness to learn. Since the role may involve using new technology and working varied shifts, express your adaptability and eagerness to embrace new challenges during your conversation with us.
We think you need these skills to ace Store to Home Picker - Nights
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Store to Home Picker position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, logistics, or roles that required heavy lifting. Use specific examples to demonstrate your organisational skills and ability to work efficiently under pressure.
Showcase Communication Skills: Since the role involves interacting with customers, make sure to illustrate your communication skills. Provide examples of how you've successfully built relationships with customers or resolved issues in past roles.
Tailor Your Application: Customise your CV and cover letter for this specific job. Mention your flexibility regarding working hours and your willingness to learn new technologies, as these are important traits for the role.
How to prepare for a job interview at B&q
✨Show Your Customer Service Skills
As a Store to Home Picker, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and build relationships.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. During the interview, discuss how you prioritise tasks and manage your time efficiently. You might want to mention any tools or methods you use to stay organised.
✨Be Ready for Physical Tasks
Since the job involves heavy lifting, it's important to show that you're physically capable. You could mention any relevant experience you have with similar tasks or express your willingness to handle the physical demands of the role.
✨Emphasise Flexibility and Adaptability
The role requires flexibility in working hours and adapting to new technologies. Share examples of how you've successfully adapted to changes in previous jobs or how you embrace learning new skills.